Sagar D - Web developer, Devlistic

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Work Background

24-7 IntouchSenior Consultant - Customer Support

Dec. 2022 - Apr. 2023Bengaluru, Karnataka, India

[24]7.aiCustomer Service Advisor

Oct. 2021 - Nov. 2022Bengaluru, Karnataka, IndiaProvided primary customer support to internal and external customers. Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions. Educated customers about billing, payment processing and support policies and procedures. Exhibited high energy and professionalism when dealing with 100+ clients daily achieving all program goals and metrics. Met customer call guidelines for service levels, handle time and productivity. Maintained up-to-date knowledge of product and service changes. Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.

FiverrFreelance Web Developer

Sep. 2016As a 6-year experienced freelancer on Fiverr, I have built a reputation as a top-performing professional in my field. With over 100+ 5-star ratings from satisfied clients, I am proud to have delivered exceptional work and exceeded expectations on every project. I am skilled in web development and have strong attention to detail that enables me to deliver high-quality work that meets and exceeds client needs. My communication skills are top-notch, and I always keep my clients in the loop throughout the entire project lifecycle. Whether it's [list types of projects], I have the expertise and experience to deliver top-quality work on time and within budget. Don't just take my word for it - my 100+ 5-star ratings speak for themselves. Let's work together to bring your project to life!