New SignatureEngagement Management and Business Analysis, Director
Jan. 2014 - Jun. 2015Richmond, Virginia AreaAt New Signature, I was responsible for helping merge and coordinate initiatives across the departments (Web, Infrastructure, Communications, and Service Center). In parallel, I was responsible for managing accounts, project and conducting business analysis for web or SharePoint implementations. As an Engagement Manager, I coordinated client and team communications while managing expectations, project scope, staffing, methodology and approach, timelines, risks, and profitability. Ensured that all legal, fiscal and personnel policies such as policy approvals, time conformance, engagement length, client invoicing, T&E, etc., are honored and that forecasting is submitted and revenue recognition is accurately forecasted and tracked. Tracked the performance of the engagement, the quality of project deliverables and reports on the effectiveness of the engagement against the baseline plan. Created and maintained project plans, schedules, status reports and budgets, billing milestone invoicing As a Business Analyst, I facilitated requirements sessions, documented user stories and/or requirements, updated wireframes and performed quality assurance testing.