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Work Background
CollinsonCloud Platform Engineer
Feb. 2018Remote · Remote• Own, maintain, and support (24/7) all infrastructure (AWS) for the Smartlink platform including DR environments
• Be responsible for the yearly PCI audit process and ensure the application infrastructure passes audit
• Ensure PCI 3.x standards are adhered to across all infrastructure aspects of the environment
• Develop and maintain Business Continuity Policy for the Smartlink applications
• Participate in the development teams’ agile processes
• Produce and improve IaC code for the platform using Hashicorp Terraform
Day Family Consulting, LLCOwner
Jan. 2017New Hampshire, United States · RemoteClient A - Education Software Company 2017 – 2019
o Responsible for managing public facing applications
o Responsible for administering a Google Workspace domain
o Responsible for maintaining and managing multiple AWS accounts and associated infrastructure (VPC, EC2 instances, S3 buckets, cloudwatch, cloudsearch, route53) o Worked directly with multiple development teams to ensure releases happened smoothly and efficiently Provide “after employment support” to RR Donnelley and Sons, Inc. 2018 – 2020
o Provide knowledge transfer and AWS environment based advice Client B – Software Company 2021 – Present
o Provide AWS environment best practices advice
o Create IaC code (terraform) for a multi-account infrastructure
o Convert existing IaC/Configuration Management code (Chef) to new IaC tools (terraform/ansible)
o Educate DevOps team members on AWS Best Practices tailored for the Company’s products and AWS Environment Client C – Science Company 2022 – Present o Create IaC code (terraform) for a HIPAA compliant AWS environment running on Aptible
o Advise DevOps and Cloud Engineering teams on how to create AWS infrastructure to maintain HIPAA compliance
RR DonnelleyDevOps Engineer
May. 2012 - Feb. 2018Andover, MA• Migrate ~50 different on-prem/VMWare based applications to AWS Cloud. This includes design of networking, security, DR, backups, application infrastructure and advising business and app dev teams on how to best utilize AWS cloud infra and concepts.
• Design, manage and maintain general Amazon AWS cloud infrastructure utilizing EC2, ELB, S3, RDS, DynamoDB, CloudSearch, and CloudFront services for separate Dev, QA and Production groups across multiple business groups
• Design, manage, and maintain configuration infrastructure for AWS cloud resources (as well as on-premise services) using Puppet • Implement PCI security standards using configuration infrastructure
• Manage and maintain production clustered Tomcat/Java applications utilizing Amazon AWS cloud resources
• Manage and maintain production Amazon AWS RDS for Oracle database and RDS for MySQL databases
• Monitor Amazon AWS cloud resources using Zabbix/Nagios
DraegerSystems Administrator, III
Jul. 2011 - May. 2012• Collaborate with all business units on design and implantation of tiered storage and revamped backup and archive solutions.
• Analyze and report on storage utilization for all file servers in America's region.
• Administer Nagios/Icinga monitoring solution for separate sites within North America.
• Manage, monitor, and maintain Netapp 2050, 2020, and Dell tape backup solutions.
• Manage share security for all user shares. • Optimize and enhance performance of all storage systems.
Eliassen GroupPreSales Engineer
Apr. 2011 - Jun. 2011• Demonstrate NTP Software, Inc. products for potential clients, including answering all technical questions regarding products’ capabilities.
• Provide internal IT assistance for all global Sales employees. • Create and deploy new Windows 7 image throughout sales force.
Industrial DefenderSenior Systems Administrator
Aug. 2010 - Apr. 2011• Design and implement Juniper SSL VPN (SA 4500) utilizing RSA key-tokens for two-factor authentication.
• In charge of maintaining Linux and Windows servers and services including RedHat 4, RedHat 5, Windows Server 2003, Windows Server 2008 R2, JIRA 3.13, Exchange 2007, IIS7, MSSQL 2008, Barracuda 3000, VMWare vCenter Server 4 and ESX 4. • Manage and deliver on technical infrastructure projects. • Provide on-call user support for Linux, Mac and Windows based environments for executives, sales, engineering, managed services, finance, and support.
• Maintain Juniper network infrastructure, 24x7 Security Operations Center VMWare instance, and Corporate VMWare instance. • Collaborate with new IT employees for delivery of corporate SLA’s and cost-effective technical solutions.
Black Duck SoftwareSenior Systems Administrator
Jul. 2007 - Jul. 2010• Maintain network infrastructure, including Linux based Engineering and IT servers (Ubuntu Server, RedHat 4 & 5).
• Provide 24/7 user support for Linux, Mac, and Windows based environments.
• Responsible for creating and maintain Windows servers and services including Windows Server 2003, Windows Server 2008, Exchange 2007, Active Directory 2003, Data Protection Manager 2007, IIS6 and 7, MSSQL 2005, Blackberry Professional 4, Barracuda Networks Spam filters and Atlassian JIRA 4.0.
• Responsible for corporate wide installation of Nagios (running on Ubuntu server) monitoring software application to provide 24/7 systems monitoring. • Supported servers running Apache/Tomcat for Engineering department including software upgrades and log maintenance.
• Assisted external Customer Support department with Tomcat log analysis for 3rd level support needs. • Designed and implemented a new messaging infrastructure based upon Exchange Server 2007 in a clustered environment, utilizing Data Protection Manager as backup infrastructure. • Assess and deliver technical infrastructure solutions specific to our corporate mission critical development environments, which includes providing solutions for our engineering and offshore development resources teams. • Mentor and work with new IT employees for delivery of corporate and technical best practices and solutions.
Perot Systems (now Dell)Desktop Support Specialist
May. 2005 - Jul. 2007• Developed and executed successful technical solutions for network connection errors within all environments specifically Active Directory.
• Efficiently resolved and enabled executives, managers and employees, resolving their server, networking and OS environments, quickly and efficiently. • Provided sustainable end-user support by troubleshooting spyware, malware and virus removals.
• Analyzed and resolved network issues, installed network monitoring software and troubleshot networked printers.
• Collaborated on new corporate Disaster Recovery initiative.
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