Ritika Gajwani

Guest Experience Manager

AssistantCustomer Service

With a deep passion for creating unforgettable guest experiences, I’ve spent the past few years shaping and delivering high-impact hospitality and event experiences across Asia. I began my journey in Hong Kong, where I worked with one of the city’s leading hospitality groups as a Guest Experience and Events Manager, overseeing premium venues and curating exceptional events. Now based in Bali, I continue to blend creativity with operational excellence, focusing on building meaningful connections, elevating service standards, and crafting unique experiences that leave lasting impressions. My strength lies in understanding people—what delights, inspires, and brings them back—and using that insight to bring brands to life through personalized service and immersive events.

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Network Power<100 people

Roles

✨100%

Business Owner

🧑‍🔬100%

Engineer

Geos

🇮🇳100%

India

Work Background

Guest Experience Manager

Ghost Kitchen & Record Bar BaliGuest Experience Manager

Apr. 2024Bali, Indonesia

Front Of House Manager

Marshall WaceFront Of House Manager

Mar. 2022 - Sep. 2022Hong Kong, Hong Kong SAR

Guest Relations Manager

Common AbodeGuest Relations Manager

Sep. 2021 - Mar. 2022Hong Kong SAR

Event Manager

Black Sheep RestaurantsEvent Manager

Jan. 2019 - Oct. 2021Hong Kong

Event Planner Intern

Mazing AppEvent Planner Intern

Mar. 2017 - Apr. 2017Guangzhou, Guangdong, China

Head Cashier

Abercrombie & FitchHead Cashier

Mar. 2013 - Mar. 2015Team management, building relationship with associates as well as making sure they come on time for their shift as scheduled. As well as helping out store managers with given tasks. Working out of the job description and requiring help whenever needed

Stylist

Abercrombie & FitchStylist

Mar. 2013 - Mar. 2015Hong KongStyling the mannequins according to the season's merchandise, helping out with visual tasks such as store representation.

Head Operations

Abercrombie & FitchHead Operations

Mar. 2013 - Mar. 2015Hong Kong

Assistant Teacher

YMCA of Hong KongAssistant Teacher

Jun. 2012 - Jun. 2013Hong KongAssisting teachers in the class with in-class activities and preparing materials

Requests

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Looking for a Job

Guest Experience & Customer Service Role

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