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Work Background
Technical Manager
HotHouse Management ConsultancyTechnical Manager
Jun. 2023Support the marketing and delivery of services through the development of digital artifacts and materials, development and maintenance of online presence sites and communications infrastructure.
Project Manager
SourcefitProject Manager
Jun. 2022Quezon City, National Capital Region, Philippines• Coordinate internal resources and third parties/vendors • Work with stakeholders to define project scopes and objectives • Ensure resource availability and allocation • Develop a detailed project plan to track progress through the project life cycle • Measure project performance using appropriate systems, tools, and techniques • Perform risk management to minimize project ask • Manage the relationship with the clients and all stakeholders • Manage all testing, documentation, and implementation for assigned projects
Project Delivery Manager
UMINO Seisaku inc.Project Delivery Manager
Nov. 2021 - Jan. 2022Japan• Review and improve current operations procedures. • Review and recommend branding. • Review and recommend marketing. • Work with CEO on client onboarding • Work with trainers on client assessment
Digital Presence Manager
HotHouse Management ConsultancyDigital Presence Manager
Oct. 2021 - Jun. 2023Philippines• Develop and prepare the branding artifacts • Prepare and execute an online media strategy • Prepare copywriting and presentation materials
Customer Service Manager
JerseyBird | Custom JerseysCustomer Service Manager
Oct. 2021 - Jun. 2022• Managing customer orders, inquiries, requests • Maintaining rapport and relationships • Processing refunds and returns. • Coordinate between management, production, and marketing to improve customer experience. • Propose process improvement and marketing opportunities.
Freelance Virtual Assistance and Project Management
FreelanceFreelance Virtual Assistance and Project Management
Sep. 2021 - Jun. 2022
IT / Office Manager
KMC - PB Tech and AdvisoryIT / Office Manager
Apr. 2019 - Sep. 2021Taguig• Manage and maintain IT and desktop infrastructure used by the company to deliver value. • Maintain and assist IT team. • Coordinate with overseas counterparts with deploying new applications, policies, and protocols - Maintain and coordinate suppliers for office supplies. - Coordinate with engagement team to manage supplies, equipment, and logistics requirements. - Manage health and safety procedures in the office - Coordinate with building admin regarding delivery and pullout of equipment as well as all safety and health-related procedures. - Coordinate with operations regarding activation and deployment of work forom home equipment.
Founder / Senior Fitness Coach
Agila WellnessFounder / Senior Fitness Coach
Dec. 2018 - Sep. 2021NCR - National Capital Region, PhilippinesBuilding a team that will reach and helps more people lead healthy and high-quality lives.
Manager
coachrichardmariano.comManager
Nov. 2018 - Sep. 2021Philippines
Fitness Coach
Anytime Fitness PhilippinesFitness Coach
Mar. 2017 - Oct. 2018NCR - National Capital Region, Philippines
Exercise Advisor
Pegara Philippines, Inc.Exercise Advisor
Dec. 2016 - Feb. 2017Overall program and team management.
Senior Fitness Coach
CoachPro ManilaSenior Fitness Coach
Jan. 2016 - Mar. 2017MakatiProvide personal coaching and nutrition counseling.
Project Manager
Provoke SolutionsProject Manager
Jun. 2015 - Nov. 2015Makati
Freelance Fitness Coach
Functional FitnessFreelance Fitness Coach
Feb. 2015 - Jun. 2015Makati
Personal Trainer
Forever StrongPersonal Trainer
Nov. 2014 - Feb. 2015San Juan, City
Technical Pre-Sales
Gurango Software CorporationTechnical Pre-Sales
Sep. 2013 - Nov. 2014Quezon City
IT Service Desk Supervisor
Expert Global SolutionsIT Service Desk Supervisor
Jun. 2012 - Sep. 2013The FortMultiple site team management / Process recommendation / Escalation Management / Customer interfacing /
IT Helpdesk Supervisor
Expert Global SolutionsIT Helpdesk Supervisor
Mar. 2010 - Jun. 2012Bonifacio Global City
IT Manager
Gurango SoftwareIT Manager
Aug. 2008 - Nov. 2010pasigIT Infrastructure Management / Vendor Management / Incident Management
RMC Wintel Shared Account Team Lead
EmerioRMC Wintel Shared Account Team Lead
Aug. 2008 - Aug. 2010Bonifacio Global CityTeam Management of 2 technical teams / Client escalations / Process implementations / Metrics Delivery
IT Officer
Kintetsu World ExpressIT Officer
Jun. 1999 - Aug. 2008ParañaqueIT Infrastructure Management / Vendor Management / Client Interfacing / Change, Problem, Incident Management ( Software Solutions, Network, Messaging )

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