Richard Mariano - Project Manager, SelectQuote

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Work Background

HotHouse Management ConsultancyTechnical Manager

Jun. 2023Support the marketing and delivery of services through the development of digital artifacts and materials, development and maintenance of online presence sites and communications infrastructure.

SourcefitProject Manager

Jun. 2022Quezon City, National Capital Region, Philippines• Coordinate internal resources and third parties/vendors • Work with stakeholders to define project scopes and objectives • Ensure resource availability and allocation • Develop a detailed project plan to track progress through the project life cycle • Measure project performance using appropriate systems, tools, and techniques • Perform risk management to minimize project ask • Manage the relationship with the clients and all stakeholders • Manage all testing, documentation, and implementation for assigned projects

UMINO Seisaku inc.Project Delivery Manager

Nov. 2021 - Jan. 2022Japan• Review and improve current operations procedures. • Review and recommend branding. • Review and recommend marketing. • Work with CEO on client onboarding • Work with trainers on client assessment

HotHouse Management ConsultancyDigital Presence Manager

Oct. 2021 - Jun. 2023Philippines• Develop and prepare the branding artifacts • Prepare and execute an online media strategy • Prepare copywriting and presentation materials

JerseyBird | Custom JerseysCustomer Service Manager

Oct. 2021 - Jun. 2022• Managing customer orders, inquiries, requests • Maintaining rapport and relationships • Processing refunds and returns. • Coordinate between management, production, and marketing to improve customer experience. • Propose process improvement and marketing opportunities.

FreelanceFreelance Virtual Assistance and Project Management

Sep. 2021 - Jun. 2022

KMC - PB Tech and AdvisoryIT / Office Manager

Apr. 2019 - Sep. 2021Taguig• Manage and maintain IT and desktop infrastructure used by the company to deliver value. • Maintain and assist IT team. • Coordinate with overseas counterparts with deploying new applications, policies, and protocols - Maintain and coordinate suppliers for office supplies. - Coordinate with engagement team to manage supplies, equipment, and logistics requirements. - Manage health and safety procedures in the office - Coordinate with building admin regarding delivery and pullout of equipment as well as all safety and health-related procedures. - Coordinate with operations regarding activation and deployment of work forom home equipment.

Agila WellnessFounder / Senior Fitness Coach

Dec. 2018 - Sep. 2021NCR - National Capital Region, PhilippinesBuilding a team that will reach and helps more people lead healthy and high-quality lives.

coachrichardmariano.comManager

Nov. 2018 - Sep. 2021Philippines

Anytime Fitness PhilippinesFitness Coach

Mar. 2017 - Oct. 2018NCR - National Capital Region, Philippines

Pegara Philippines, Inc.Exercise Advisor

Dec. 2016 - Feb. 2017Overall program and team management.

CoachPro ManilaSenior Fitness Coach

Jan. 2016 - Mar. 2017MakatiProvide personal coaching and nutrition counseling.

Provoke SolutionsProject Manager

Jun. 2015 - Nov. 2015Makati

Functional FitnessFreelance Fitness Coach

Feb. 2015 - Jun. 2015Makati

Forever StrongPersonal Trainer

Nov. 2014 - Feb. 2015San Juan, City

Gurango Software CorporationTechnical Pre-Sales

Sep. 2013 - Nov. 2014Quezon City

Expert Global SolutionsIT Service Desk Supervisor

Jun. 2012 - Sep. 2013The FortMultiple site team management / Process recommendation / Escalation Management / Customer interfacing /

Expert Global SolutionsIT Helpdesk Supervisor

Mar. 2010 - Jun. 2012Bonifacio Global City

Gurango SoftwareIT Manager

Aug. 2008 - Nov. 2010pasigIT Infrastructure Management / Vendor Management / Incident Management

EmerioRMC Wintel Shared Account Team Lead

Aug. 2008 - Aug. 2010Bonifacio Global CityTeam Management of 2 technical teams / Client escalations / Process implementations / Metrics Delivery

Kintetsu World ExpressIT Officer

Jun. 1999 - Aug. 2008ParañaqueIT Infrastructure Management / Vendor Management / Client Interfacing / Change, Problem, Incident Management ( Software Solutions, Network, Messaging )