London 2012 (London Organising Committee of the Olympic & Paralympic Games Ltd)Senior Manager, Games Services
Jan. 2008 - Dec. 2012London, United KingdomAppointed to join the Accommodation business from the start-up phase, in order to determine the strategy and business process needed to manage revenues in excess of USD $300m. Scoped, acquired and oversaw the implementation of the reservations, reporting, finance and ecommerce solutions and led a specialist team to launch and operate the systems and processes and manage all associated change. Responsible for managing accommodation and hospitality sales for international and domestic sponsors; headed a commercial team to manage client and supplier relationships, develop business, negotiate commercial terms and ensure delivery of successful programmes.