prachi chauhan - Copywriter, Webhelp

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Network Power<100 people

Roles

💸80%

Marketing

🔥20%

Startup Founder

✨20%

Business Owner

Geos

🇮🇳100%

India

Work Background

Webhelp Customer center associate

May. 2022 - Jul. 2023Gurugram, Haryana, India- Communicates with the customers through live chats and answers questions, solve problems, and troubleshoots issues - Actively listened to the customer, taking their request for product or services - Provided information to the customer and place appropriate notes in system indicating exactly what action was taken or needs to be taken - Received and responded to multiple live chats

Ecom shipping solutions pvt ltdCustomer Service Executive

Jan. 2020 - Apr. 2022Gurugram, Haryana, India- Listing of all the company products in tools like excel and FBA (Amazon) and determining the pricing of every product. - Maintaining the status of stocks and raising flag in system if its supply and demand differs high