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Work Background

Alphacrucis University CollegeLMS Administrator

Feb. 2024Sydney, New South Wales, Australia · Remote

Alphacrucis University CollegeIT Support Analyst (LMS Administrator)

Jan. 2023 - Jan. 2024Sydney, New South Wales, Australia · RemoteTechnical Owner of Moodle The current primary focus of this role is the AC Learning Management System (currently Moodle), and associated systems (currently including TurnItIn, Echo360, and Intercom), with shared responsibility for the AC Integration solution (Jitterbit) that integrates Moodle with the AC Student Management System (Quercus). Over time there may be opportunity to extend the scope of the role to other key AC platforms. • AC LMS environment design, development, management and technical ownership. • Proactive improvement of LMS usability, efficiency and performance, including regular health checks. • Systems integration, including continuous improvement. • Contribution to the management of other key AC solutions, in a collegiate fashion with other AC IT Application Support Analysts. • Moodle upgrade management (typically one major upgrade p.a.). • Extensive interaction with the business owners of and key stakeholders in Moodle (Digital & Online Learning, the Academic community, Student Services). • Frequent interaction with all other key stakeholders and users of the Student Management System will be involved – primarily staff, although some student contact will be involved.

Australian Institute of ManagementSenior Projects Officer - Digital Learning (Casual)

Jan. 2023 - Mar. 2023Sydney, New South Wales, Australia · Remote• Ensure all aspects of course set up are completed efficiently and effectively to enable excellent student experiences. • Webinars set up (Zoom links etc), links monitored and fast efficient trouble shooting if there are issues. • The Digital platform and improvements remain contemporary and current. • Innovation is imbedded in aspects of digital courses. • Ensure textbooks are maintained and are current and that all linking to units works efficiently.

Australian Institute of ManagementSenior Projects Officer - Digital Learning

Aug. 2022 - Jan. 2023Sydney, New South Wales, Australia · Hybrid• Supervise and manage the content quality while ensuring optimum student engagement and satisfaction of the ABS virtual learning space. • Provide leadership in course learning design and implement online learning tools that enhances the utilisation of ABS learning management systems. • Lead the creation of induction videos and material for new staff and students. • Provide training workshops and the LMS for staff. • Ensure the contemporary use of technology to deliver quality learning and teaching. • Recommend and pilot new eTools and platform. • Manage the support and training programs that develop academic staff and student experience in the delivery of quality academic programs in ABS virtual learning space. • Help with creating new videos and other interactive teaching elements. • Monitor academic staff and student activity on the learning management systems to ensure active engagement in the ABS virtual learning space. • Provide specialist advice to ensure that academic activities are conducted effectively and efficiently by Academic staff in the ABS virtual learning space. • Encourage and support academic staff to undertake professional development that informs integration of technology in their learning and teaching. • Ensure all aspects of course set up are completed efficiently and effectively to enable excellent student experiences. • Webinars set up (Zoom links etc), links monitored and fast efficient trouble shooting if there are issues. • The Digital platform and improvements remain contemporary and current. • Innovation is imbedded in aspects of digital courses. • Ensure textbooks are maintained and are current and that all linking to units works efficiently. • Monitor the current Teaching and Learning Plan to enact identified key priority items related to various academic operational areas in ABS virtual learning space. • Undertake regular audit on the ABS learning management systems and other learning platforms.

AETS (Australian Employment and Training Solutions)Learning Management System Administrator

May. 2022 - Jul. 2022Chatswood, New South Wales, Australia• Preparing the course set-up on LMS (aNewSpring and Canvas) including placing online content (resources) into LMS, managing the upload of new resources onto LMS, add/upload and edit learning content to the LMS provided by the Instructional design team. • Testing and troubleshooting the integration with the Student Management System (JR Plus) and the LMS. • Troubleshoot and resolve LMS issues raised by trainers, staff, and students. • Develop and maintain organisational policy and procedures for the LMS. • Coordinate the operation, maintenance, usage, reporting, analysis, and administration of the LMS. • Facilitate learning and support for the LMS application. Educate and consult with stakeholders on LMS features and functionality; update and maintain standard work and serve as LMS subject matter expert. • Perform rigorous testing of enhancements and new functionalities to the LMS. • Develop and provide reports on student engagement and course progress using LMS reporting capabilities. Managing third party relationships and keeping abreast of changes to supplier software. • Support and maintain peripheral learning technology i.e., Zoom account management including user management, global account settings and troubleshooting. • Training internal staff (Academic and trainers) on updates/changes to LMS and our system processes. • Other reasonable responsibilities and duties as determined by Management from time to time.

Horizon ChurchTeams and Operations Pastor

Jan. 2022 - Apr. 2022Sutherland, New South Wales, AustraliaOperations Manage service & supply contracts (Lifts, waste disposal, maintenance, internet, security, fire) including monitoring service delivery & regular review. Manage HZ Sydney facilities including carpark hire, campus property leases, general upkeep, & maintenance schedule. Administrate WHS compliance (including Covid safe practices) within HZ including required forms (Risk assessments). Manage reception (via interns & volunteer team) in receiving phone calls, voicemail, handling mail, stock, & office supplies, & security of the front face of the church. Oversee the development & implementation of Sunday reception teams including the team process for responding to inquiries, Sunday administration needs, money handling. Manage the HZ database Elvanto. Oversee the Host Team leader at each Sydney Campus to ensure that teams are delivering a safe, efficient, and detailed experience in services. Manage minor facility projects (Upgrade & repairs). Oversee church wide administration systems (Brushfire) relating to events (Service registrations, QR code check in, Conference registrations) Keep accurate & up to date operations records (AFSS). Manage the Operations & facilities budgets. Prepare & distribute monthly Operations Leaders Roster. Volunteers Maintain & improve the approval & induction process for HZ volunteers including maintaining records of compulsory volunteer training & compliance (WWCC). Develop & improve the user experience that prospective volunteers encounter to add strength to HZ volunteer culture. Liaise with Department Heads to stimulate constant volunteer recruitment, induction & positive volunteer team culture which supports the expansion of HZ. Initiate events & initiatives that value volunteer team members, create cultural cohesion within teams & create an attractional culture around volunteering at HZ. St Andrews Campus Assist the Campus Pastor of HZ SA in building volunteer teams with a view to growth & expansion in Sydney’s Southwest.

Alphacrucis University CollegeChurch Partnerships Administrator

Jan. 2021 - Jan. 2022Sydney, New South Wales, AustraliaThe Church Partnerships Administrator is responsible to work with Local Church Colleges (LCCs) and church partners on the day to day management of courses (VET and HE) being delivered through our online portal or for VET partner churches face to face delivery. Key responsibilities (but not limited to): • Providing assistance to the Director in managing Partners & LCCs. • Providing excellent customer services to churches and AC students through timely and accurate response to all queries from liaisons and facilitators. • Adhere to an internal quality management system for delivery of programs for LCCs and partner churches. • Working with relevant Program Directors re: delivery of awards to Partners & LCCs. • Ensuring course offerings and resources in the relevant programs are available for Partners & LCCs such as online content, calendars, timetables, in consultation with Program Directors. • Assisting the Director to ensure continued compliance with relevant government standards. • Participating in the various organisational committees as required. • Ability to represent AC at pastors conferences, regional meetings and individual churches as required. • Working on user account creations in Moodle, giving user access to courses and grouping them according to their LCCs, training the Liaisons via zoom. • Creating databases in Sales Force and working on integrating that data with Moodle. • Other duties as requested by the Director of Church Partnerships.

Australian College Of Christian StudiesDean Of Students

Jul. 2020 - Dec. 2020Burwood, New South Wales, AustraliaDean of Students • Student recruitment: Interviews, follow-up, applications and enrolments. • Provide student support. • Manage student pastoral care. • Coordinate college graduation (with Dean of Studies). • Serve as a liaison between college administration and students. • Provide general assistance to students who have concerns and/or questions. • Formulation and review of policies directly related to students. • Attending meetings of the Academic Board. Registrar • Oversee student enrolments, registration and record management (Paradigm Education Management System). • Monitor student academic progress. • Monitoring at-risk students (with Dean of Academics). • Fee-Help submissions and Electronic Commonwealth Assistance Form (eCAF). • Government reporting (HEPCAT / HEIMS / TCSI). • International student administration, visa processes (PRISMS) and ESOS standards. • Attend Sydney College of Divinity (SCD) registrar meetings. • Review relevant policies and procedures. • Manage new enquiries using the CRM (ZOHO). Instructional Designer • Develop instructional design material to aid online learning. • I handled all the technicalities of Moodle LMS. E.g., Creating and editing user accounts, enrolling students and faculty, exporting grades, duplicating courses and course backups. • The ongoing development of courses and subjects within the college’s field of education to ensure the course offering and subjects meet the needs of the college stakeholders. • Developing, writing, supervising the preparation of subject materials for new courses, subjects or expanded subjects.

Australian College Of Christian StudiesMinistry Lecturer

Mar. 2020 - Jul. 2020Burwood, New South Wales, AustraliaKey Responsibilities: . Teaching, including lecturing, tutoring and marking/student assessment in both vocational and higher education courses. . Provide pastoral care to students. . Develop instructional design material to aid online learning. • I handled all the technicalities of Moodle LMS. E.g., Creating and editing user accounts, enrolling students and faculty, exporting grades, duplicating courses and course backups. . The ongoing development of courses and subjects within the college’s field of education to ensure the course offering and subjects meet the needs of the college stakeholders. . Developing, writing, supervising the preparation of subject materials for new courses, subjects or expanded subjects. . Under the direction of the Dean of Studies, assist with the preparation of relevant sections of Registration and Accreditation applications and ancillary documents for submission to TEQSA (Tertiary Education Quality Standards Agency) and ASQA (Australian Quality Skills Authority.

Assemblies of GodOrdained Minister

May. 2013 - Jan. 2020Singapore

Assemblies of GodLicensed Minister

Apr. 2009 - May. 2013Singapore

Assemblies of GodExhorter

Apr. 2006 - May. 2009Singapore

Awaken GenerationConsultant and Project Manager

Jul. 2019 - Dec. 2019Singapore• I was working with the Leadership Team to put in organizational structures, processes, documentation, HR and student policies needed for their worship mentorship music school. • I was guiding the Leadership Team and Staff through their understanding of online education and how this could be made accessible to people locally and globally. • I was working with the instructors across various technical streams (music, vocal, sound, and dance) on instructional design and how they could improve their curriculum and their teaching aptitudes from an online perspective. • I was overseeing the setup and administration of the Blackboard Open LMS. I was also working with Blackboard Support on a regular basis for all the technical help needed.

TCA CollegeBlackboard Open LMS Administrator & Course Creator, Online Department (Secondment)

Jan. 2017 - May. 2019Singapore• I was seconded to the Online Department to provide Learning Management System called Blackboard Open LMS (previously known as Moodlerooms) and related support, administration, and training to advance the mission of TCA College. • I have setup and continued to ensure the smooth administration of Blackboard Open LMS. I worked with Blackboard Support on a regular basis for all the technical help needed. • School of Theology (English), School of Theology (Chinese), School of Counseling – I created the course shells and setup their Online Courses and On-Site Courses for each trimester. I worked with the various faculty on their instructional design. I had ongoing trainings for the faculty on how to effectively use Blackboard Open LMS. • School of Leadership – This is a joint Fully Online Master of Arts in Christian Leadership (MACL) with Life Pacific College (USA) and TCA College (Singapore). I setup the various online courses from the backups given in Blackboard Open LMS and worked with the various faculty to ensure the technical setup is done correctly. • I was continually creating user tutorials using Camtasia for Students and Staff on how to use Blackboard Open LMS. • I handled all the technicalities of Blackboard Open LMS. E.g. Creating user accounts, enrolling students and faculty, exporting grades and course backups.

TCA CollegeFaculty

Jan. 2006 - May. 2019Singapore

TCA CollegeMoodle Administrator (Add On Responsibility)

Jan. 2015 - Dec. 2016Singapore• I have setup and ensured the running of Moodle. I worked with an external Vendor for all the technical support needed. • School of Theology (English) – I helped setup and pilot all their Online Courses. I had trained faculty on how to use Moodle. I was also involved with the instructional design. • I created user tutorials using Camtasia for Students and Staff on how to use Moodle. • I handle all the technicalities of Moodle. E.g. Creating user accounts, enrolling students and faculty, exporting grades and course backups.

TCA CollegeDean School Of Creative Arts

Sep. 2014 - Dec. 2016Singapore• I ensured the administration and operation of the School of Creative Arts. • I wrote the curriculum and taught subjects like Band Dynamics, Biblical Worship, Christian Worship, Church Education Ministries, Music Appreciation, Pastoring the Artiste, Spiritual Formation and Christian Character, The Heart of An Artiste, Worship Leading. • I did trainings, consultations and retreats with worship teams from various churches and denominations. I worked with their core teams and put structures, protocols, roles and processes in order to have a thriving ministry. I taught skill courses like Band Dynamics, Vocals and Worship Leading. I taught musicians how to use and run loops and multitracks using Ableton on Mac and different apps on iPad. I taught Keys players how they could enhance their musical capability using main stage on the mac and different apps on iPad. • I coordinated with external trainers to run practical and hands on music and vocal workshops at TCA College. • I taught biblical courses for members of the church. • I preached at various denominational churches.

TCA CollegeFaculty School of Creative Arts

Jan. 2006 - Dec. 2016I wrote the curriculum and taught subjects like Band Dynamics, Biblical Worship, Christian Worship, Church Education Ministries, Creative Arts Theories, Music Appreciation, Pastoring The Artiste, Spiritual Formation and Christian Character, The Heart Of An Artiste, Worship Leading.

TCA CollegeActing Dean School of Creative Arts

Jan. 2009 - Aug. 2014Singapore• I ensured the administration and operation of the School of Creative Arts. • I worked on the curriculum for the Accreditation for “Certificate in Higher Education in Creative Arts” and “Diploma in Higher Education in Creative Arts” under University of Wales. • I wrote the curriculum and taught subjects like Band Dynamics, Biblical Worship, Christian Worship, Creative Arts Theories, Introduction to Creative Arts, Music Appreciation, Pastoring the Artiste, The Heart of An Artiste, Worship Leading. • I did trainings, consultations and retreats with worship teams from various churches and denominations. I worked with their core teams and put structures, protocols, roles and processes in order to have a thriving ministry. I taught skill courses like Band Dynamics, Vocals and Worship Leading. I taught musicians how to use and run loops and multitracks using Ableton on Mac and different apps on iPad. I taught Keys players how they could enhance their musical capability using main stage on the mac and different apps on iPad. • I coordinated with external trainers to run practical and hands on music and vocal workshops at TCA College.

TCA CollegeDirector School of Creative Arts

Jan. 2006 - Dec. 2008Singapore• I setup and established the School of Creative Arts. • With the help of a small team, I came up with all the courses for a 1 Year “Certificate of Creative Arts” Program. • I wrote the curriculum and taught subjects like Band Dynamics, Biblical Worship, Christian Worship, Worship Leading.

Trinity Christian CentreStaff

Jan. 2006 - May. 2019Singapore

Trinity Christian CentreMinisterial Staff

Jan. 2006 - Dec. 2009Singapore• I was involved with various pastoral ministry. E.g. Baby dedication, House blessing, Funeral services, Weddings. • I was also involved with envisioning, planning and running of the ministry. E.g. Productions, Music rehearsals.