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South Africa
Work Background
CARIADSenior Digital Strategy Consultant | Content Supply Chain
Aug. 2023Germany, BerlinBuilding the tech-stack for enabling a dynamic and personalized customer interaction in vehicles. We have developed a Content-Supply-Chain, that brings together people, tools, and workstreams to effectively create, personalize, preview, deliver, and measure content.
• Strategic Development of Content-Supply-Chain
• (Hyper-) Personalized Content Experiences
• Product Ownership Customer Interaction Platform
• Go-Live & Market Rollout
• Projectmanagement
MHP – A Porsche CompanySenior Consultant | Customer Experience Strategies
Jul. 2022 - Aug. 2023Berlin, DeutschlandAdvisory in Customer Experience Strategies related to digitalization, digital experiences, product vision and the creation of E2E concepts. Driven by a pragmatic way of thinking, I contribute state of the art technology knowledge and act as the interface between business and technology. • IT-Project Management
• Product Ownership
• Personalized Customer Interaction
• Vehicle (Solution) Architecture
• Technical Requirements Management
• Payment & Licensing Models
• Strategies for Digital Business Models Focus Applications:
• Adobe Experience Manager
• Salesforce Marketing Cloud
Hochschule Pforzheim - Gestaltung, Technik, Wirtschaft und RechtLecturer | Digital Services in Consulting
Oct. 2020Pforzheim, Baden-Württemberg, DeutschlandLecturer at the Faculty of Economics & Law for the course Information Systems (M.Sc.)
• Basics of Consulting
• Service-Business-Models
MHP – A Porsche CompanyConsultant | Customer Experience Strategies
Oct. 2019 - Jul. 2022München, Bayern, Deutschland• Solution Architect for personalized Messaging
• Solution Architect for System Authentication
• Business Analyst for Identity Management
• Business Strategist for Email Marketing Strategy
• Requirements Engineer for Digital Production Platform
MHP – A Porsche CompanyMaster Thesis | AI for Conversational Customer Experiences
Oct. 2018 - Mar. 2019LudwigsburgBusiness Potential of Conversational AI for Customer Experiences
• Conversational Commerce Ecosystems (Alexa, Google Assistant, Messenger-Services)
• Machine Learning, Natural Language Processing, Computer Vision
• Chatbots and Virtual Assistants
Witzenmann GroupWorking Student | Technology- and Innovationmanagement
Feb. 2018 - Sep. 2018Pforzheim, Baden-Württemberg, DeutschlandEvaluation of Business Potentials in the BEV-Market
STIHLBachelor Thesis | GUI Development for After-Sales-Service
Apr. 2017 - Jul. 2017Waiblingen, Baden-Württemberg, DeutschlandUX-Design for Diagnostic Software
BMW GroupIntern | Industrial Engineering CFRP-Components
Mar. 2016 - Sep. 2016Landshut und Umgebung, DeutschlandProcess Optimization for CFRP-Components
FSM AGInternship
Jan. 2015 - Feb. 2015Kirchzarten, Baden-Württemberg, DeutschlandInternship in multiple Departments
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