Milliman IntelliScriptSenior Client Relationship Manager
Sep. 2023Milwaukee, Wisconsin, United States-Develop and maintain strong relationships with key clients.
-Understand client needs and customize existing business programs to meet their needs.
-Provide client support and handle client communications effectively.
-Manage and solve conflicts with clients.
-Collaborate with the sales team to maximize profit by up-selling or cross-selling.
-Plan and present reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training.
-Meet all client needs and deliverables according to proposed timelines.
-Analyze client data to provide customer relationship management.