Years of experience: 8

United States✔️ ITProduct ManagerLife CoachingBusiness AnalystCustomer Researcher

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Tim's Career Path
Senior Consultant, Product ManagementMar. 2023 -
Present
Itero Group, LLCSenior Consultant, Product Management
Fort Worth, Texas, United States
Product Management ConsultantJan. 2022 -
Feb. 2023
AARPProduct Management Consultant
Dallas-Fort Worth MetroplexSpearheaded the direction and developed the strategy & roadmap for the redesigns of Policy, Research, & International (PRI) and AARP Foundation websites. Utilized design thinking and customer experience frameworks to hypothesis and validate features that solved customers' problems. Created approach for redesigning the website that brings together several disjointed experiences into one cohesi...
Product Management ConsultantSep. 2019 -
Oct. 2021
Aetna, a CVS Health CompanyProduct Management Consultant
Dallas-Fort Worth MetroplexEstablished the product vision by collaborating with stakeholders and solution management to implement effective find care, change primary care physician (PCP), & virtual care solutions for voice and web channels supporting 22 million customers & 3,000 customer service representatives (CSR). - Developed roadmaps by using focus groups and other customer research techniques to learn and priorit...

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