Years of experience: 21

💸 MarketingComputer engineerCommunications ManagerSystem Architect✔️ IT🧑‍🔬 Engineer

Trust Score

Highly reliable; strong professional involvement.

70%
Sean's Career Path
Escalation Engineer IIJul. 2022 -
Present
Amazon Web Services (AWS)Escalation Engineer II
Seattle, Washington, United States
Escalation EngineerJul. 2018 -
Oct. 2022
Amazon Web Services (AWS)Escalation Engineer
Seattle, WA
Major Incident ManagerFeb. 2015 -
Jun. 2018
Pyramid ConsultingMajor Incident Manager
Redmond, WA - MicrosoftITIL/ITSM Incident Management for major system outages. SAP, SQL, IIS, Manufacturing systems, BizTalk. Reduced data input redundancy for team by 50%, increased data accuracy. Perform reporting and metric analysis. Provide metric data for key performance indicators for management reports.