Years of experience: 35
🧑💼 C-level ExecutiveHTMLTechnologyCSSB2CProduct Consultant
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Andrew's Career Path
Mar. 2022 -Sep. 2022
Get Staffed UpFractional Chief Customer Experience Officer
Florida, United StatesGet Staffed Up is a virtual staffing provider of remote administrative & marketing staff for law firms in North America. Responsible for all Get Staffed Up customer success and support, from client onboarding, staff training, upselling, and churn prevention, to effectively manage their over 600 administrative and marketing support staff placed with leading US law firms. I was Get Staffed Up’s...
Jan. 2021 -Nov. 2021
MonsidoDirector, Global Customer Success
San Diego, California, United StatesMonsido is the leading provider of web accessibility, content quality assurance, data privacy, and performance tools. Responsible for all Monsido's customer, reseller, and partner success, from onboarding, training, product adoption, upselling, and churn prevention, to effectively manage their websites' accessibility compliance and web governance requirements. I am Monsido’s first executive i...
Jul. 2017 -Aug. 2020
VerimatrixDirector - Global Technical Support
San Diego, CAVerimatrix is the leading provider of security and encryption services for television, media, banking, automotive, IOT, and software industries. Responsible for all the customer and ecosystem partner-facing technical support, for customers ranging from regional telcos to major international tier-one satellite and cable operators. Responsible for all aspects of technical support globally for a...