Years of experience: 15

EducationCall CenterBusiness OwnerData EntryCustomer Service

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Georgia's Career Path
Operations ManagerMay. 2024 -
Present
FoundeverOperations Manager
Athens, Attiki, Greece
Team ManagerNov. 2022 -
May. 2024
FoundeverTeam Manager
Greece• Coaching and supporting a team of 42 people with varying levels of experience to meet sales and service goals in three LOBs, monitoring performance, quality and the achievement of KPI targets, reviewing monthly financial results to identify profitability improvement opportunities, conducting monthly meetings to create action and business plans • Implementing and communicating service optimi...
Customer Care AdvisorJun. 2022 -
Nov. 2022
FoundeverCustomer Care Advisor
Greece• Corporate and retail account handling for the UK and Irish market.

Georgia's Posts

  • 0

    About myself

    Expertise in project management and operations within the BPO industry, achieving a 5% annual increase in profitability and reducing turnover. Recognized for strategic leadership and efficiency improvements.

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    Job Description

    Seeking a role that offers a flexible working schedule, even if it means a step down from my current position, to better balance professional and personal commitments.

  • 0

    How to contact

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