Years of experience: 21
Voice OverCopywritingLife CoachingMarketing DirectorHR consultantPhotographer
Trust Score
Highly reliable; strong professional involvement.
Marisela's Career Path
Jan. 2020 -Present
Texas Mutual Insurance CompanyManager, Customer Engagement
Austin, Texas Area
Aug. 2016 -Jan. 2020
Texas Mutual Insurance CompanySupervisor, Safety Services Operations
Austin, Texas AreaSupervise the daily operations of a safety services support center. Manage the personnel, equipment, facilities and finances of the operation. Work to ensure all goals and objectives are met adequately and timely. Evaluate and provide recommendations on organizational structure and processes. Develop action plans within the department which support customer service. Oversee all safety-related...
Sep. 2014 -Aug. 2016
Texas Mutual Insurance CompanyProcess Analyst
Austin, Texas AreaProvide ongoing process evaluation and improvement for the Safety Services department within the Policyholder Services Division. Ensure execution of new processes for both IT and non-IT related procedures are timely, accurate and within compliance. Act as a subject matter expert for the department’s technical procedures and work closely with all levels of management and non-management staff. ...