Customer Engagement Manager@Texas Mutual Insurance Co
Verified
Manager of Customer Engagement for Texas Mutual Insurance Company. Connecting clients and partners to our brand through learning, service, and events. Knowledge and experience in customer service and experience, project management, management consulting, process analysis and improvement, as well as strategy development and execution. Professional background includes workers’ compensation insurance and government consulting, with a focus on business operations, financial analysis and customer engagement and experience.
Skills: Leadership, Mentoring, Project Management, Strategy, Innovation, Process Improvement, Insurance, Consulting, Financial Analysis, Contact Center Operations Management, Safety Services.More...
Angie Smucker
Insurance Broker, English Teacher/Tutor, Technical Writer
Verified
Angie Smucker is a dynamic professional with a diverse portfolio, seamlessly blending her expertise as an Insurance Broker, English Teacher/Tutor, and Technical Writer. With over a decade of experience in the insurance industry, she has a proven track record of delivering tailored solutions that meet her clients' unique needs. As an English educator, Angie is passionate about empowering students through personalized tutoring sessions, fostering a love for language and literature. Her skills as a technical writer are reflected in her ability to translate complex ideas into clear, user-friendly documentation, making her an invaluable asset across multiple disciplines.More...