Customer Engagement Manager@Texas Mutual Insurance Co
Verified
Manager of Customer Engagement for Texas Mutual Insurance Company. Connecting clients and partners to our brand through learning, service, and events. Knowledge and experience in customer service and experience, project management, management consulting, process analysis and improvement, as well as strategy development and execution. Professional background includes workers’ compensation insurance and government consulting, with a focus on business operations, financial analysis and customer engagement and experience.
Skills: Leadership, Mentoring, Project Management, Strategy, Innovation, Process Improvement, Insurance, Consulting, Financial Analysis, Contact Center Operations Management, Safety Services.More...