Years of experience: 16
HRCustomer ServiceConsulting
Trust Score
Exceptionally trusted; proven professional excellence.
Demelza's Career Path
Aug. 2024 -Present
DiageoLearning & Inclusion Programme Manager
Edinburgh, Scotland, United KingdomAs a Learning and Inclusion Programme Manager, I work collaboratively with teams to coordinate and execute specific programs within the organisation, ensuring alignment with our strategic goals. I am responsible for the successful implementation and oversight of various programs, managing them effectively within set parameters and in budget. My role involves coordinating and supervising all p...
Mar. 2023 -Present
DiageoLearning Comms & Engagement
Edinburgh, Scotland, United KingdomLead impactful global learning initiatives, collaborating with leaders and vendors for compelling campaigns. Develop comprehensive engagement strategy, create refreshed communications aligned with global priorities, and manage projects for senior teams' buy-in. Support creation of a business-wide network of advocates and independently managed smaller projects. Define strategies for enthusiast...
Jul. 2021 -Jan. 2023
DiageoLearning Experience Lead
Edinburgh City, Scotland, United KingdomUsing customer insight to drive service and technology improvements, deepen our understanding of learner perspectives and demonstrate that we are listening and responding to feedback. Improve ease of use (usability) by exploring different approaches to solve end-learner' main problems. Prioritise key areas and projects to go after, identifying quick wins and high impact solutions. Work with H...