Years of experience: 7
ResearcherAssistantAdministrative AssistantPersonal AssistantProject CoordinatorInvestor & VC
Trust Score
Exceptionally trusted; proven professional excellence.
Juan Pablo's Career Path
Aug. 2024 -Present
TELUS DigitalRepresentante del servicio de atención al cliente
Guatemala
Jan. 2023 -Mar. 2023
TeleperformanceTechnical support expert TIER 2
Guatemala, Guatemala, GuatemalaHelp customers troubleshoot connectivity, set up devices, and resolve TV situations.
Responsible for helping customers install and configure their Internet and video services, as well as answering questions
about service plans, billing and other related topics. In addition to technical skills, an Internet and Video Help Desk representative develops empathy, strong communication, and problem-s...
Apr. 2022 -May. 2024
TeleperformanceTechnical support specialist tier 1
Guatemala