Years of experience: 19

IT🐦 DesignConsultingUX/UI DesignerProject ManagerCall Center

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Maryellen's Career Path
Advisory Council MemberOct. 2023 -
Present
Customer Experience Program at Seton Hall UniversityAdvisory Council Member
Customer Experience ManagerSep. 2020 -
Present
SyntaxCustomer Experience Manager
Established the Customer Experience Team within Syntax Defined process for collecting customer feedback with NPS and targeted surveys in North America Expanding VoC initiatives to Global customer base
Manager, Account ManagementJul. 2019 -
Aug. 2020
SyntaxManager, Account Management