Naa Ashirifia Codjoe - Customer service specialist, Universal Merchant Bank

Years of experience: 11

Customer Retention SpecialistAssistantAdministrative AssistantPersonal AssistantExecutive AssistantOffice Assistant

Trusted by top professionals

Benjamin EMEJE
Director @BEJ SERVICES
Verified
Naa Ashirifia works as a Virtual Assistant for my business and currently offers me the traditional PA, Secretarial and Administration support.She also helps with letters, reports, invoicing, appoi...

Trust Score

Exceptionally trusted; proven professional excellence.

90%

Naa Ashirifia's Career Path

Oct. 2016 -
Present

Universal Merchant BankCustomer Service Consultant

Ghana- Assist clients to perform diverse banking activities; account management, loan processing and financial advice. - Analyze customer requirements for products and services. - Provide consultation and assists customers to select appropriate and cost-effective products/services. - Manage/address customer complaints, provide appropriate solutions and alternatives within time limits; follow up to...

Nov. 2014 -
Sep. 2016

Montran Ghana Ltd Customer Service Representative

Accra, Greater Accra, Ghana- Outsourced to Universal Merchant Bank, Kaneshie Branch, Accra - Assisted with performing a wide range of customer service functions.

Jul. 2012 -
Aug. 2012

SGS Ghana LtdAdministrative Assistant Intern

Accra, Greater Accra, Ghana- Provided customer service support to both walk-in and phone-in clients. - Ensured that clients’ requests were tailored to agreed specifications. - Customer relationship management with both existing and prospective clients. - Performed administrative duties including database management, preparing reports and filing documents appropriately.