Years of experience: 16

PartnerCustomer ServiceConsultingCustomer Success ManagerAssociateEngagement Manager

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Rhonda (Ryn)'s Career Path
Director, Implementation ConsultingAug. 2023 -
Nov. 2024
SimpplrDirector, Implementation Consulting
Managed team of 5 implementation consultants responsible for onboarding customers to new employee experience intranet Led development of library of onboarding boilerplate assets (decks and supporting forms for discovery process, content audits, add-on features, best practices for content engagement) Led implementation of Express Project Template as customer led project with 4-week launch time...
Sr. Director, Content ServicesJul. 2021 -
Aug. 2023
Socrates AISr. Director, Content Services
Louisville, Kentucky, United States
Director, Content ServicesJul. 2020 -
Jul. 2021
Socrates AIDirector, Content Services
Louisville, Kentucky, United States

Rhonda (Ryn)'s Posts

  • How I can help you

    • Gather requirements effectively • Conduct comprehensive needs assessments • Identify key objectives & milestones • Address pain points & essential functionalities

  • People I am looking for

    • Experience with global & multi-site companies • Expertise in HR, IT, and Procurement • Proven track record in successful policy implementation

  • Experience & Cases

    • Developed conversational chatbot for HR policies • Simplified access to information for employees • Collaborated with startups & established firms • Focus on project management solutions

  • How to contact

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  • About myself

    Proficient in stakeholder communication, I have over 5 years of experience managing implementation teams of 5-20 members. I have led projects for AI chatbots and modern intranets, successfully onboarding global corporations.

  • Job Description

    I am seeking a role where I can lead implementation teams or manage projects, ideally focusing on utilizing my experience to drive successful technology integration and user adoption.

  • How to contact

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