Years of experience: 4

Live ChatHelp Desk SupportCustomer Service

Trusted by top professionals

Trust Score

Exceptionally trusted; proven professional excellence.

90%
Thalita's Career Path
Customer Support Agent / Team AssistantDec. 2021 -
Present
Firstbeat MediaCustomer Support Agent / Team Assistant
Excellence in Customer Support, with high live chat ratings and efficiency in e-mails, sharp content moderation of dating websites. Started as Customer Support Agent later changing position to Team Assistant. Excelência em suporte ao cliente, com alta avaliação em live chat e eficiência em e-mails, moderação precisa de conteúdo de sites de relacionamento. Início como Agente de Suporte ao Clie...
Management AssistantSep. 2021 -
Dec. 2021
Dbm Contact CenterManagement Assistant
Curitiba, Paraná, BrasilActivities: Receptive service to RCI Bank customers, being linked to Renault Bank and Credinissan. Consultation of vehicle financing contracts, administration of installments, request for ownership transfer, among others.
Bilingual Technical Support AgentNov. 2019 -
Jun. 2020
Sykes BrasilBilingual Technical Support Agent
Curitiba, Paraná, BrasilActivities: Customer support and reservation agent for the making of bookings in hotel networks, cancellations and other solutions.