Years of experience: 16

Complaint Resolution SpecialistCustomer Retention SpecialistCustomer Care SpecialistLive ChatChat SupportClient Relations Specialist

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Jeremy's Career Path
Equity Options TraderSep. 2023 -
Present
Maverick TradingEquity Options Trader
United States- Analyze NYSE and NASDAQ listed securities using technical and fundamental analysis for appropriate trading and investment opportunities. - Apply analysis to proven investment strategies to build, manage, and refine successful portfolios. - Manage risk/reward and win/loss ratios to maximize profits, while minimizing risk and loss in the portfolios.
Senior Global IT Solutions AdvisorAug. 2015 -
Aug. 2023
Dell TechnologiesSenior Global IT Solutions Advisor
United States- Optimized sales strategy and led multiple customer engagements simultaneously in global Enterprise accounts to drive account growth, while cultivating a positive customer experience. - Produced results by proactively engaging customers to identify business objectives, uncover new opportunities, and establish strong senior relationships, in turn influencing the sale across all lines of busin...
Senior ConsultantApr. 2009 -
Jul. 2015
Icon Performance GroupSenior Consultant
Austin, Texas Area- Streamlined processes, reduced expenses, and increased sales as much as 30% by analyzing the financial impact of owner decision making. - Exponentially increased top and bottom line growth by designing and implementing tailored solutions that transformed client’s business operations, in some cases from the ground up. - Served as an integral team member responsible for monitoring contracts t...