Years of experience: 4

Typing SpecialistSupport SpecialistCustomer Support RepresentativeCall CenterTechnical Support AgentData Entry

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Dianna's Career Path
Advocate Escalation SpecialistFeb. 2023 -
Present
Cash AppAdvocate Escalation Specialist
Vancouver, Washington, United States
Resolution Desk SpecialistMay. 2022 -
Apr. 2024
Cash AppResolution Desk Specialist
Portland, Oregon Metropolitan Area
Customer Success SpecialistMay. 2022 -
Feb. 2023
Cash AppCustomer Success Specialist
Portland, Oregon Metropolitan Area

Dianna's Posts

  • 0

    How I can help you

    I excel at bringing order to chaos by organizing tasks, managing email communications, resolving escalations, and delivering clear customer support. With extensive experience in retail, customer service, FinTech, and management, I efficiently enhance operations.

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    People I am looking for

    Ideal clients: - Busy professionals needing organizational help - Businesses requiring tier 2 escalation management - Teams seeking email and chat support solutions

  • 0

    Experience & Cases

    Achievements: - Launched APAC tier 2 escalation services - Trained over three onboarding cohorts

  • 0

    How to contact

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