Years of experience: 20
Customer Care SpecialistCustomer Support RepresentativeProduct ManagerConsultingData EntryData Entry Associate
Trust Score
Exceptionally trusted; proven professional excellence.
Will's Career Path
Jun. 2025 -Present
Layers - Layers of Wonders (Coming Soon)Chief Flavor Officer
Feb. 2022 -Nov. 2024
LinkedInSenior Information Technology Program Manager
Sunnyvale, California, United StatesI drive the strategic planning, execution, and delivery of cross-functional Enterprise IT initiatives, primarily focusing on ServiceNow platform projects and demand management. Designed and optimized intake and platform lifecycle processes to enhance team productivity, streamline workflows, and improve visibility into execution and expectations. I oversee program roadmaps, project schedules, ...
Oct. 2020 -Feb. 2022
LinkedInSr Business Analyst
Sunnyvale, California, United StatesI drive strategic analysis, process optimization, and stakeholder collaboration for Enterprise IT initiatives, with a primary focus on ServiceNow platform projects and demand management. I bridge the gap between business needs and technical solutions, ensuring that initiatives align with organizational objectives and deliver measurable value. I analyze workflows, identify process improvements...