Years of experience: 11

IT📝 Influencer or BloggerSales & BizDevEngineerConsultingEntertainment

Trust Score

Highly reliable; strong professional involvement.

75%
Eugene's Career Path
Technical Project ManagerAug. 2023 -
Present
TEKWave Solutions, LLCTechnical Project Manager
Alpharetta, Georgia, United StatesDirected client onboarding initiatives, coordinating equipment purchasing, cataloging, and shipping to client sites. Facilitated demonstrations, technical projects, and various initiatives. Maintained accurate information for team reference and liaised communication between internal resources, clients, integrators, and channel partners. Key Skills: Client Relations, Logistics Coordination, Pr...
Technical AdvisorJun. 2022 -
Apr. 2023
HCLSoftwareTechnical Advisor
Canton, Georgia, United StatesDelivered technical guidance to clients throughout implementation and ongoing product usage. Collaborated with sales to create impactful presentations highlighting product benefits and customer-specific solutions. Maintained demo lab environment and leveraged up-selling strategies to drive revenue growth. Key Skills: Client Support, Sales Collaboration, Solution Demonstrations, Revenue Genera...
Technical Application AssociateAug. 2021 -
Jun. 2022
Epicor SoftwareTechnical Application Associate
Milton, Georgia, United StatesConducted thorough analysis of customer support requests, ensuring timely resolution in accordance with service level agreements. Developed custom SQL reports and proactively addressed issues identified through preventive maintenance audits. Provided prompt technical assistance, including upgrade/update installations. Key Skills: Customer Service, Preventative Maintenance, Custom Reporting, S...

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