Automotive Dealership InstituteAutomotive Finance Management / Customer Satisfaction Index
Jan. 2018 - Feb. 2018Scottsdale, Arizona, United States•F&I QUALIFICATIONS - Automotive Dealership Institute, 01/2018 – 02/2018
♦ Complete non-confrontational menu selling and up-selling /objection handling techniques. ♦ Knowledge of F&I policies and procedures regarding cash flow and contracts in transit. ♦ Ability to read credit reports including Experian, Equifax, Trans Union, and CREDCO. ♦ Keen understanding of prime and subprime lending and structuring/budgeting deals based on lender’s guidelines. ♦ Well-versed on all compliance requirements, laws, rules and regulations. ♦ Lease training for F&I – How Leasing Works, Lease Guidelines, Disclosures/Advertising. ♦ F&I software- ADP, CDK, Advent Resources, RouteOne, DealerTrack, Reflections, ProMax and iTap Menu.
Unemployed 03/2018 - 07/2018