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Work Background
Blue Elephant Childcare LtdSupport Worker
Jul. 2024 - Apr. 2025Delivered direct care to children from complex backgrounds, contributing to improved emotional stability and routine engagement Applied trauma-informed strategies, significantly reducing the frequency of behavioural incidents Supported young people in gaining independence through budgeting, meal prep, and personal care, preparing them for semi-independent living Built effective multi-agency relationships, leading to more cohesive care plans and outcomes
South Western Ambulance Service NHS Foundation TrustFirst Responder
Feb. 2024North and East DevonResponded rapidly to 999 calls, often arriving before ambulance crews and administering life-saving interventions Provided CPR and defibrillation in critical cases, helping to stabilise patients before paramedic arrival Delivered community engagement sessions that raised awareness of basic first aid and emergency response
The TechoutRepair Technician
May. 2022 - Aug. 2022Diagnosed and repaired a wide range of mobile and electronic devices, achieving a 95% repair success rate Provided customers with clear, jargon-free advice, improving overall satisfaction and return visits Contributed to a short-term boost in repair turnaround times during a busy summer trading period
GAME RETAIL LIMITEDAssistant Manager
Apr. 2022 - Jul. 2024Increased store revenue through strategic focus on upselling warranties and memberships Streamlined inventory and merchandising processes, leading to improved stock rotation and presentation Led staff training and coaching programmes, which boosted team performance and customer satisfaction scores Acted as the go-to tech expert in-store, resolving complex console and PC issues Team leadership and staff mentoring Sales strategy and product knowledge development Conflict resolution in customer service environments Technical knowledge of gaming hardware and software KPI tracking and performance improvement Visual merchandising and stock rotation strategies
Home Companion Services LtdDirector
Sep. 2021 - Dec. 2024North DevonDelivered bespoke, one-to-one care and enabling services tailored to vulnerable individuals, including young adults with autism and other neurodiverse conditions Provided companion care that fostered emotional wellbeing, independence, and social inclusion Developed person-centred support plans in close collaboration with clients and their families Carried out enabling sessions focused on life skills, confidence building, and accessing the community Monitored and adjusted support strategies to suit evolving client needs Managed all business operations including scheduling, invoicing, DBS compliance, and safeguarding protocols Liaised with healthcare professionals, social workers, and educational settings to maintain joined-up care Maintained accurate care logs, risk assessments, and daily documentation Built a trusted local reputation through consistent, high-quality, person-centred care Received multiple heartfelt testimonials from families praising compassion, reliability, and positive impact Helped neurodiverse clients achieve significant progress in independence, social skills, and daily living Successfully ran a sole-trader business while maintaining full compliance with care standards Cultivated strong working relationships with families, contributing to long-term client satisfaction and wellbeing
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