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Work Background
Design Fox Ltd.Founder & Senior Design Consultant
Apr. 2024Denver Metropolitan AreaAs founder and lead designer, I run discovery and strategy calls as well as execute and deliver design. This includes everything from wireframes, user flows, user research, information architecture, usability and competitive analysis, user interface (UI), user experience (UX), visual design, design systems, and on-site consultation and workshops.
Amazon Web Services (AWS)Senior Design Manager
May. 2022 - Mar. 2024RemoteI was a design leader for three cloud architecture services at Amazon Web Services (AWS) in the Containers space (Elastic Container Service - ECS, Elastic Kubernetes Service - EKS, and Elastic Container Registry - ECR). I drove operational planning and strategy of both north star and visionary products as well as MVP feature delivery for a distributed UX and product design team across the US. I was a participative "player coach" having been a Principal Designer in the past, driving my designers to learn and be curious while also insisting on the highest standards in design and product development.
OracleSenior Product Design Manager
Jan. 2021 - May. 2022Denver, Colorado, United StatesI led a team of international designers spanning North America, Europe and South America. We focused on next generation software development for Oracle NetSuite, a cloud-based SaaS, built upon discovery, ideation, prototyping, and delivery. Everything we did was based on a solid Design Thinking framework and a world renowned design system, Redwood. I managed two teams, one being my UX group and the other, a UI Components team of product, architecture, and design professionals.
CVS HealthSenior Product Design Manager | Search & Transparency
Oct. 2019 - Jan. 2021Greater Denver AreaI managed a team of UX, UI, product design, user research and content professionals. My focus was on leading a Covid-19 (coronavirus) digital response team. We helped medical patients find doctors, hospitals, and testing facilities. Solutions included transparent cost estimations, co-pay and similar e-commerce solutions to help patients better understand expected pricing. At the enterprise level, my design leadership covered:
- MVP and ideal state, full stack product design approach
- Design thinking workshops including Design Sprints
- Typography and color user interface (UI) focus
- Research based design decisions
- User story mapping, journey maps, affinity maps, personas, and archetypes
- Behavior based UX
- Rapid prototyping mixed with high fidelity user testing
- Scaled Agile Framework (SAFe) and all things Agile
TD AmeritradeDesign Manager & Art Director
Jan. 2016 - Apr. 2019New York City Metropolitan AreaI managed and art directed a team of designers and creative leads for the highest ranking online brokerage firm, having won the #1 spot for "platforms and tools" by Barrons and StockBrokers.com. I directed day-to-day operations within our "Experience Design Group," ensuring UI and UX excellence and consistency as well as brand adherence. I worked regularly with product owners, business leads, and web development teams as both a creative liaison and cross functional partner within a forward thinking organization of over 5,000 employees.
MapVidaDirector of UX
Jan. 2014 - Jan. 2017Greater Denver AreaArt direction and UX/UI design for patented iOS mapping and real estate app.
TD AmeritradeSenior Product Designer
Apr. 2012 - Jan. 2016New York City Metropolitan AreaSenior UX & UI lead for Advertising and Brand Management in the Creative Studio group. I did interaction design with a group of designers and product owners focusing on user interface, UX, and simple, clean design. Systems include the retail trading platform, Trade Architect, style guides, and pattern libraries.
TD AmeritradePrincipal UI Designer
Apr. 2011 - Apr. 2012New York City Metropolitan AreaI was a principal designer who drove digital art direction for a Fortune 500 company, building their first design system.
Pinatubo CreativeSenior Interaction Designer
May. 2009 - Apr. 2011Freelance projects ranging from product design, SaaS user experience and UI, to branding, typography and print work. Clients included TD Ameritrade, The Washington Post, Harvard University, Hewlett-Packard, The Ritz Carlton, and many others.
Duo ConsultingInteraction Designer
Jan. 2008 - Dec. 2009• Led design on 4 open source CMS web applications, specializing in accessibility, usability analysis, UX and UI, online branding, pitches, and client tutorial
• Delivered interaction design as tasked with projects ranging from user experience tasks like wireframing, user flows, user research and prototyping to finalized visual designs and testing. Included front-end coding support in HTML, CSS and jQuery
Northwestern UniversityDesign Instructor
Sep. 2006 - Dec. 2007Consultant and web instructor for graduate Medill School of Journalism
Rotary InternationalUI/UX Web Designer
Jan. 2006 - Dec. 2007One of my first jobs as a designer, I helped redesign their massive international site in 8 languages. I drove the early vision and strategy for accessibility for this global non-profit focused on Polio eradication, clean water, and outreach to less developed nations.
NextelIntern
Jan. 1996 - Dec. 1997My first job, data entry and IT consulting for the billing and customer care department.
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