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Work Background
Generactive InnovateHead IT Solution Architect | Delivery Management | Sales Support
Oct. 2024Campinas, São Paulo, Brazil• Implemented Generactive's demand response system (ITSM) on the Jira platform for efficient service delivery.
• Managed customer support operations and configured services for active customers to ensure satisfaction.
• Designed system solutions for existing customers and supported the sales team in developing new business opportunities.
Pearson Education do BrasilSenior IT Solution Architect
Oct. 2011 - Jul. 2024São Paulo Area, BrazilThroughout my tenure as a Solutions Architect, my primary focus has been to align IT projects with business needs and technological strategies. By establishing a centralized entry point for new IT demands, we bridged legacy systems with innovation. Leveraging existing applications in compliance with GRC and emerging technologies such as cloud computing and SaaS. Efficient scope definition, design, partner selection (BID and RFI/RFP), and Agile implementation (backlog, prioritization) facilitated the successful delivery of over 150 projects across a pipeline of 40+ initiatives. Important Projects: 1. Structuring IT PMO Department: Key points included: portfolio management; Process to handle new IT demands; development documentation templates (Kick-Off presentations, Status Reports); introduction of new technlogies tools: MSProject, SmartSheet, actTIME, Planview, JIRA.
2. Data Center Migration to AWS Cloud
3. CRM Salesforce: for all business lines of company
4. Sales Order Tracking - Web Development
5. SAP QA - Implementation for Graphics and Warehouses
6. B2B e-Commerce - Implementation
7. Business Intelligence: BI for Sales Information using SAP x BW x Qlikview -
Tableau;
8. Corporate University - Development (LMS - Moodle)
9. Blueprint - Legacy Systems Assessment (TCO, Decommission Process)
10. Outsourcing Process for AMS (Application Managing Services), Helpdesk (Levels 1, 2, and 3), RFP, Contract, Implementation
11. IT GRC Projects:
• Business Impact Analysis (BIA) and Risk Assessment (RA)
• Training videos and test sessions
• Annual SOX compliance audits for IT controls
AGV Logística SAM & A Director
Jan. 2008 - Dec. 2009- Led integration processes for acquired companies, focusing on synergy gains.
- Developed action plans and monitored targets to streamline operations.
- Coordinated multidisciplinary teams to analyze operational processes and IT systems.
-Implemented unified IT platforms for acquired companies, prioritizing core business functions like TMS and WMS.
-Conducted due diligence for new merger and acquisition opportunities.
Delta Records LogísticaIT Director
Apr. 2000 - Aug. 2008Alphaville - SPLed company growth from $5 million to $54 million, overseeing 30+ team members across São Paulo, Rio de Janeiro, Curitiba, Recife, and Porto Alegre. Defined IT policies, developed Business Plans, and managed key system solutions like WMS and TMS for client logistics. Projects: Itaú - SGA - Service Management System: Manages material supply for Itaú's branches, integrated with SAP. Handles 5,000+ daily items, optimizing logistics based on material traits, delivery dates, and cost-effective modes. IBI - Supply and Workflow System: Collaborative portal for cyclic supply and marketing materials across 500+ Banco IBI outlets. Integrates with SAP ERP and WMS systems. Delta WMS - Warehouse Management System: Controls logistics inventory, addressing, picking, packing, shipping, and integrates with client commercial systems. Delta TMS - Transportation Management System: Integrated with Delta WMS, manages delivery processes from load assembly to route definition, modal selection, and Proceda integration for efficiency.
CCD Sistemas em AutomaçãoGeneral Manager - System Solution Design & PM
Mar. 1989 - Nov. 1999São Paulo, BrazilFounded CCD Systems in 1989, specializing in tailored system solutions integrating with ERP systems like SAP, Oracle, Microsiga, and Datasul. Projects: Unilever - KTN Logistics Portal: Developed a collaborative portal managing inbound raw materials to Unilever's Northeast factories. Integrated with KTN's WMS/Crossdocking and Transport systems, orchestrating processes from supplier collection to final delivery. Roche - SIM – Market Information System: Implemented for Roche's Latin America Vitamin Sales Executives, consolidating sales across 12 countries. Johnson & Johnson - SIVE - Sales Force Automation: Automated sales operations with modules for order extraction, visit tracking, and pricing/market share panels via optical data collectors. Sadia - SIPE – Poultry Growth Monitoring System: Supports the study of chicken growth patterns, comparing crossbred with purebred strains. B2B Logistics - B2B Collaborative Portal: Integrates with internal WMS + ERP systems and EDI for client logistics operations, providing visibility into stock, orders, and workflow processes. Givaudan - PABC – Production Automation and Barcode System: Automates fragrance and flavor production from raw material receipt to product dispatch. Manages processes using RF data collectors and optical readings for product verification and weight control. C&C - C&C Crossking - Store Supply Consolidation: Manages store product consolidation from over 400 suppliers. Includes scheduling, receiving, packing, and dispatching processes managed via RF data collectors and vehicle assembly.
CMC - MSI Data CorporationSoftware Development Manager
Jan. 1984 - Dec. 1988São Paulo - BR and California USAAs a development manager I was responsible for the application of the technology of portable data collectors in the Brazilian market, having the opportunity to create the most different systems for the areas of Production (RHODIA), Quality Control (SIEMENS), Control of Processes (PETROBRAS) , Stock Control (EMS) and Electronic Requests (MORIBE), Light / Water Meter Reading (ELETROPAULO / SABESP), etc.
As representatives of MSI Corporation, a leading marketer in the manufacture and sale of Hand Help Computers, I had the opportunity to work with state-of-the-art technologies in projects developed at its headquarters in Los Angeles, CA.
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