Requests
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Network Power<100 people
Roles
✔️66%
IT
💰33%
Investor & VC
🔥33%
Startup Founder
Geos
🇦🇺33%
Australia
🇲🇽33%
Mexico
Work Background
Early Bird ConsultingGeneral manager
Sep. 2023Mexico, Benito JuarezWe focus on developing leaders. Our programs enhance team effectiveness, decision making, collaboration
Diebold NixdorfDirector Global Delivery Center
Aug. 2021 - Sep. 2023Santiago de Querétaro, Querétaro Arteaga, México
Business Luxury MediaCFO
Mar. 2021 - Sep. 2021Mexico City, Mexico
Huacalito OrgánicoSocio fundador
May. 2020Ciudad de México, México
Hir Expo InternacionalNew Business
Jan. 2019 - Apr. 2020Mexico City Area, MexicoI create new business opportunities and design the methologies to pursue the future in this exciting industry
Patrick & RavisDirector.
Jan. 2013 - Dec. 2018MexicoResponsibilities: Design, creation and implementation of products and consulting services and software for business management, which gave life to the company. Implementation of more than 10 Balanced Scorecard projects for several clients in the financial sector. Definition of strategic plans of the company to achieve accelerated growth. Solid negotiations with clients and other collaborators, based on efficiency in the processes with a cordial and friendly treatment. Key Contributions: I generated sales for more than 10 million pesos, growing at double digits every year. I grew the client portfolio to reach 12 companies. I designed two new services and software packages for business management. I participated in all the years in the strategic planning of the company, together with the members of the board of directors.
NeorisManagement Consulting.
Jan. 2012 - Dec. 2013Mexico City Area, MexicoResponsibilities: Define and implement a strategy to improve ATM up time due to lack of cash and decrease the cost of transferring securities, maintaining the service to the different customers of the bank. Key Contributions: I improved in more than 7% the availability of the ATM network, by optimizing the planning of the cash supply logistics and with the ATM Consulting for one of the largest financial groups in the country. I reduced the cost of moving securities by 12%, through cash planning according to the demand of each denomination.
HSBC MexicoCustomer Value Management Deputy Director.
Jan. 2011 - Dec. 2012Mexico City Area, MexicoResponsibilities: Maximize the value of high-income clients for the bank, seeking to increase the bank's participation in the client's product portfolio. Know the insights that determined the strategies to achieve this penetration. Key Contributions: I improved the profitability of the Premier Bank clients by 30%, using strategies of deep knowledge of the customer and product development, cross selling and maximization of value for Retail Bank and Wealth Management. I reduced the complaints by 12%, I implemented transformation projects of the operation to better serve the client.
HSBC MexicoRegional Service Centre Deputy Director. Mexico/Panama.
Jan. 2010 - Dec. 2011Responsibilities: Re-definition of the processes of granting credit. Project management of realignment of operational processes to best practices in banking in Panama. Transformation of the mentality of the area (more than 350 people at the credit authorization table for individuals and Business Banking) from an operational area to Business Partners. Key Contributions: I maintained and improved the response time from 48 to 24 hours, maintaining the credit quality. I solved a regulatory problem of our unit in Panama avoiding the intervention of the regulator.
HSBC MexicoAssistant General Manager /Chief Operating Officer. Uruguay.
Jan. 2007 - Dec. 2010UruguayResponsibilities: Design of the bank's strategic growth plan, from financial planning to operational planning. Definition of processes and operational policies of the various areas of the bank to support this growth without losing control. Implementation of a new core banking capable of serving the new customer base, without losing quality in the service. Key Contributions: I increased from 1,500 to 23,000 the number of clients of the bank, with the implementation of the strategic growth plan. I built the network of 10 branches of the bank and the network of 45 ATMs in record time. I helped increase the bank's market share, moving from position 11 to position 5 in the country.
HSBC MexicoSpecial Projects Sub director.
Jan. 2003 - Dec. 2007Cd de México
HSBC MexicoBank Cards Sub Director.
Jan. 2001 - Dec. 2003
HSBC MexicoReengineering Project Leader.
Jan. 1999 - Dec. 2001
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