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Work Background
UK Civil ServiceSenior Executive Officer
Jan. 2018London, Greater London, United Kingdom
Matrix Fix Nutrition Ltd (MFN® Supplements)Senior Operations Manager – “PPC, Product Development, IT, Finance & Social Media”
Jun. 2015London, United Kingdom• Developing and implementing all products (e.g. custom product development, label designs etc.).
• In charge of IT which involving website design, SSL Certificate installation, WordPress programming & CRM editing.
• Dealing with all issues relating to: SEOs, Google Ads, Pay per Click (PPC), Pay per Impression (PPIM), Amazon WP Software, Amazon Ads, Amazon FBA, Facebook Ads, Twitter Ads, YouTube and Instagram account management and publicity creation. And negotiating with Google on keywords bidding, location and age group target for campaign.
• Handing Google PPC, Google Ads, Bing Ads, Facebook Ads - budget for the company and other clients. • Overseeing all budgets and making sure that there’s no financial waste or fund appropriation.
• Ensuring that all business and regulatory standards are followed by the team.
• Providing support in other areas of the business by training new staff members and supporting the existing members. • Carrying out Banking, cashing up and computing trade/sales report.
House of CommonsDepartment Of Information Service & Public Engagement Directorate
Feb. 2015 - Dec. 2017London, United KingdomStock Control/Retail Operations Personnel – (September 2015 – June 2016)
• Actively taking part in Stock Taking, Stock Management, Stock Issue and Data input.
• Keeping an accurate record of the numbers and logging them in Retail Management k3 system and receiving stocks. Working with the Buying & Merchant Manager to confirm accuracy of stocks.
• Introduced effective stock monitoring procedure to reduce waste and eliminate discrepancy. • Paying attention to detail in completing task. Lifting heavy weight occasionally and performing an express stock delivery to shops that needs it urgently and help with visual merchandise.
• Dealing with customer enquiries on the shop floor. Increasing sales by 50% to 80% for the business through engagement with customers and having good knowledge of products.
• Supporting the team by helping in training new permanent and temporal staffs effectively. • Carrying out Banking, cashing up and computing sales report. Visitor Personnel (April 2015 – August 2015)
• Welcoming and assisting visitors within Parliamentary Estate (Palace of Westminster).
• Checking tickets, and providing access information within the Estate.
• Increasing ticket sales by 30% by effectively engaging with the public and providing details information on price and the benefits of visiting the estate.
• Escorting visitors to their destination and directing them around the estate.
• Enforcing the palace set rules e.g. no photography, display of Holders PASS etc.
• Providing support for colleagues; including Members of both Houses, their staff, Police Officers and Security Staff. And engaging effectively with support of new staffs.
Dixons RetailSupervisor – “Established Level 2”
Jun. 2014 - Feb. 2015London, United KingdomFace of Currys, PC World or Dixons Travel - greeting customers and making customers feel welcome in the store.
• Provide advice & guidance to customers to help them find the right product & services to meet their needs.
• Learning about all products and services through excellent in-house training.
• Ensuring that all customers are happy with service both during the sale and after they have left the store.
• Resolving customer queries and complaints brilliantly and in a timely, efficient and friendly manner.
• Ensuring that all store standards are achieved.
• Providing support in other areas of the store as required.
• Merchandising in Currys & PC World – Tottenham Court Road and Currys Croydon.
Gekko Field MarketingTactical Field Representative
Dec. 2013 - May. 2014London, United Kingdom• Grundig & Leisure Brand Ambassador • Gives demonstrations and drive sales on ''Grundig & Leisure'' products at Currys Stores. • Product Knowledge transfer and training of Currys Store floor staffs.
PurityBrand Ambassador
Dec. 2012 - Apr. 2013London, United Kingdom• Demonstrating Samsung's smart phones, tablets & digital camera to potential customers. • Representing the image of Samsung • Driving sales for all Samsung stores nationwide.
Melrose SolicitorsLegal Administrator/Receptionist
Dec. 2011 - Mar. 2012London, United Kingdom • Advice clients and Booking of appointments. • Handling of incoming and outgoing calls, data inputs, faxing documents, sorting emails and posting documents. • Corresponding with the Home Office, Immigration Tribunal, Family Tribunal, Local Councils and UK Courts.
Microbilo Group Of Companies LtdDirector – “PPC, Education, IT & Social Media Expert”
Nov. 2010 - Mar. 2014London, United Kingdom• Led the Ukrainian education team sector while doubling the company profit margin by over 100%.
• Restructured the IT team to increase productively and reduce waste.
• Expanded the IT team by merging the social media team to save cost. The team task to include: web design, content input/editing, with HTML and WordPress knowledge. Boasting business awareness by generating customer leads through use of – Google Ads, Pay per Click (PPC), Pay per Impression (PPIM), Facebook Ads, Generating Twitter/Facebook and Instagram followers which involves account management. And creating YouTube Videos/editing/uploads/generating subscribers and viewers, and blog design.
• Making sure client’s queries and complaints are resolved in a timely, efficient and friendly manner.
• Ensuring that all business standards are followed by the team.
• Providing support in other areas of the business by training new staff members and supporting the existing members.
• Overseeing all company projects and exercising budgetary powers effectively.
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