Atlantic Technology SystemsSenior Systems Engineer
Mar. 2010 - Mar. 2019Newton, New JerseyAs Senior Systems Engineer for ATS, an IT Managed Services Provider (MSP) with over 20 years of experience helping small-to-medium sized businesses, I design, implement, integrate, and support technologies such as Active Directory, server and storage platforms, backup systems, and HyperV and ESXi virtualization platforms. I work closely with customers, vendors, and ATS technical staff to develop, review, and ensure that policies and procedures are implemented properly and compliant with regulatory standards such as FFIEC, Sarbanes Oxley, HIPAA, PCI, GLBA, BASEL II, and others. I install, configure, and support servers, network equipment, network attached storage systems, and associated equipment. I work with customer IT staff and vendors to review current systems, make technical and process recommendations to identify and remediate issues, and install, upgrade, and maintain software on server and client platforms, and plan and coordinate system utilization, capacity planning, and growth analysis. I work as part of a fast-paced customer-oriented team to provide remote monitoring, support, and remediation of customer issues, develop best practices, operational procedures, and design documentation with strong teamwork and project-related skills, excellent verbal and written communication skills, and multi-task planning and management of multiple projects with little supervision as both an independent and team producer under broad management direction, working after-hours and weekends as required to meet goals and exceed expectations. I stay current with relevant state-of-the-art technology, equipment, and systems, and maintain, develop, debug, and integrate internal tools and technologies that allow our company to provide world-class support and managed services, helping customers meet their regulatory requirements. Our SAFETiNET suite of services was designed to help keep your IT infrastructure secure, reliable, and low maintenance at a predictable price.