BT Financial GroupSenior Manager, Brand and Communications
Oct. 2008 - Sep. 2011SydneyIn 2008 the global financial crisis halved the value of the Australian share market. It also halved (just about) the head count at BT. What was bad news for some was good news for me as I moved into a new role managing the marketing communications team with responsibility for BTFG’s retail, B2B and institutional marketing and investment communications activity, strategy development and execution across print and digital media, sales and marketing collateral and internal communications. In 2010 I worked on two big campaigns, winning the Money Management Campaign of the Year for launching BT’s market leading super/pension product (BT Super for Life) with a $6m awareness and acquisition campaign across retail TV, digital, social media, cinema, adviser channels, affiliate bank channels and staff. YOY sales growth exceeded 21%. The other campaign is still one of my favourites. We paired up with the team at The Glue Society and Host agency, booked Australia's largest indoor studio and an Oscar-winning cinematographer, bought 35,000 lightbulbs and built five amazing lightbulb structures that told the story of insight-based investments. The overall B2B and B2C communications program (TV, digital, cinema, trade and consumer print, trade DM) tapped into nervous market sentiment and highlighted the facts of investing with BT. • 2011 winner Aust. Marketing Institute Awards, BT Insurance ($1mill, trade print, PR, digital).
• 2008/2009 BTFG written investor communication (newsletters, statement mailings, magazine and online content) ranked number one in market by industry research body.