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Work Background
NovartisProject Manager & Business Analyst
Mar. 2024Prague, Prague, Czechia
NovartisWSM Project manager
May. 2020 - Apr. 2023Prague, Czech Republic- Managed +25 HCP and Patient portals, ensuring on-time, within scope, and within budget delivery - Worked closely with several stakeholders to establish & communicate standardized processes & guidelines for seamless web portal construction.
- Partnered with P&O team for efficient resources contract completion.
- Orchestrated resources assignment to projects.
- Managed projects with budgets ranging from small to high-scale budget. - Actively contributed to Sandoz Digital's Key Strategic Initiative, redefining Portal production for rapid delivery
CGI Business ConsultingBusiness Consultant UX/UI
Jul. 2016 - May. 2020Prague, The Capital, Czech Republic• Built design system components for a financial institution's internal web application (html/css)
• Participated in the definition of product specifications and provided insights on technical capabilities.
• Created personas, wireframes and prototypes for various projects.
• Designed the resources allocation management systems of one of the company's departments.
Smart AdServer | Ad Serving solutionsTechnical Account Manager
Jan. 2013 - Apr. 2015Canada and USA• Managed a portfolio of +20 CA/USA clients, Publishers and Advertisers. Clients from diverse industries including, Food, Publishing, Broadcast Media, etc.
• Prepared and conducted presentations of the company's solutions to prospects and demonstrate how the platform meets their needs;
• Managed relationship with customer;
• Worked closely with business developer and technical team to assess the prospects needs or technical set-up;
Smart AdServer | Ad Serving solutionsInternational web support engineer
Jul. 2011 - Dec. 2012Canada and USA• Produced detailed documentations allowing the customers to access information 24 hours a day;
• Successfully empowered clients with effective workshops, training and phone/email support;
• Troubleshot customers‘ cases including system configuration, network setup and diagnosis, website integration and day-to-day use of the ad serving platform;
• Addressed reports discrepancy issues and escalated to the dev team when necessary;
• Performed ad operation and generated reporting on behalf of clients
Pixel Circus | Web solutions agencyWeb developper
Aug. 2010 - Jun. 2011Montrealo Developed an admin interface (PHP/MySQL);
o Implemented a restaurant table reservation system (OpenTable);
o Re-built and maintained a Drupal website;
VOX Interactif Inc. | Web solutions agencyWeb developper
Mar. 2009 - Mar. 2010Monctono Front-end development and implementation of Joomla Websites.
o Developed a system of human resources recommendations (Drupal, WebForms, custom modules);
o Implemented a Jooma e-commerce system (VirtueMart).
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