Ria Money TransferSenior Manager, Agent Oversight (Compliance)
Jan. 2022 - Jun. 2023Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaResponsible in overseeing three sub-units under Compliance Unit within Money Services Business industry. Manage Agent Oversight Unit, with 8 direct reports, coordinating MSB Agent visitations, performing
risk assessments, ensuring timely report submissions, conducting inspections, and maintaining regulatory compliance. Also responsible for managing agent inquiries, supporting the business team, staying informed on BNM requirements, updating frameworks and SOPs, fostering agent relationships, and keeping up-to-date with MSB industry trends. Manage Due Diligence Unit, with 1 direct report, ensuring accurate KYC submissions, agent and corporate customer onboarding, World Check Screening clearance, SOP maintenance, and providing feedback for onboarding-related issues. Manage Compliance Training Unit with 2 direct reports, overseeing yearly training calendar, AML training, material updates, staff certifications, monthly bulletins, regional onsite trainings, ad-hoc trainings, assessments, new hire trainings, and SOP maintenance in accordance with BNM's requirements, while providing support to other compliance roles and ensuring team's effectiveness. Continuously provide support to Compliance Manager, Financial Investigation Unit Manager, and Transaction Review Group Supervisor, while ensuring all direct reports possess the necessary knowledge for effective task execution. Tunjukkan kurang