Massage AddictInformation Technology Project Manager
Aug. 2015 - Feb. 2018Toronto, Canada Area* Successfully managed the IT projects for the nationwide growth from 22 to 72 locations. * As Office365 admin, supported Outlook Exchange, Sharepoint Online, and all Office applications.
* Providing remote support using Citrix GotoAssist and GotoMeetings. * As RingCentral admin, configured and supported the cloud-based PBX. * As ZenDesk admin, configured and managed the support ticket system. * As Booker & Hirefrederick admin, supported the CRM for all 72 clinics. * Engaged, developed and maintained vendor relations with our many ISP's, web developers, hardware and software vendors, and outsourced installation and maintenance technicians.