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Work Background
US Embassy BrusselsIT Support Technician
Aug. 2021Belgio
European CommissionContent Manager
Feb. 2019 - Jul. 2021Brussels Area, BelgiumContent and pictures editor, article review, proofreading.
ilariola designGraphic and Web Designer freelance
Sep. 2018 - Aug. 2021Brussels Area, Belgio
SPQI - 4BioDxFreelance Graphic Web Designer
Mar. 2018 - Sep. 2018Lilla, FranciaDesigner at SPQI, Lille, inside the Erasmus Young Entrepreneurs project. Concept of brochures, leaflets, illustrations, newsletters, websites updates, presentations.
NOLOGOnetworkFreelance Graphic Web Designer
Mar. 2016 - Apr. 2016Forlì Cesena, ItaliaI worked with Nologonetwork to design a promotional website.
Freelance Graphic DesignerGraphic and Web Designer
Jan. 2015 - Feb. 2018LisboaCollaboration with Riweb (Almada, Lisbon, Portugal), producing animated and static web banners, for Google campaigns. Use of Adobe Creative Suite: Photoshop, Illustrator, Indesign, AfterEffects. Collaboration with Status Effects (Lisbon, Portugal), working with Mailchimp, Photoshop, Illustrator, CSS, HTML.
SitelTechnical Support Agent
Feb. 2013 - Jan. 2018Lisbon Area, PortugalWorking for Technical Support agent, for Lexmark's lasers printers and multifunctions. Use of Siebel (CMR), Boldchat for e-mail management, Outlook, LogMeIn Rescue for remote support. Knowledge of main operation systems as Windows 7, Windows 8, Windows 10, Mac OS from 10.6.8 to 10.13.
Teleperformance PortugalComplaint and Quality Agent - Barclaycard Italy
Jan. 2012 - Feb. 2013Lisbon Area, PortugalWorking on Complaints and solve customer's financial and technical issues. Use of Credit Cards CMR software based on Citrix, Access for database, Word, Excel, Outlook.
InteRa srl - RavennaGraphic Designer
Feb. 2011 - Jul. 2011RavennaI was there to develop printing projects, while they work more on web design project. Interesting experience, because I saw there different working methods and I learnt a lot from the web developers.
Communiqué Creative LtdGraphic Designer
Mar. 2009 - Jun. 2010MaltaMain activities and responsibilities Design, photography, photo touch-up, illustration, database managing, general office tasks. Learning English through graphic design job tasks. During the training period, I learned to use Illustrator and Indesign in order to follow the design office activities.
Studio RisalitiGraphic Designer
Nov. 2004 - Mar. 2009Pistoia, ItalyI was designer, secretary and I took care of some other tasks. There I improved my skills to prepare works ready for printing. There I also developed my style and my ability to manage works on my own.
Menabò srlGraphic Designer
Sep. 2003 - May. 2004Forlì, ItalyConcept and realisation of graphic elements: logos, brochure, advertising materials, photographic touch-up.
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