Full Access ChileChief Operating Officer
Aug. 2021 - Apr. 2022Santiago, Santiago Metropolitan Region, Chile• Recruited, trained, assessed, and retained a high-performing, diverse team of 25 members that embodied the organization's culture and values, resulting in a 15% increase in employee retention rates.
• Formulated and implemented operational policies and procedures, ensuring 100% staff adherence to federal, state, and local laws and regulations.
• Spearheaded organizational development initiatives, empowering the organization to effectively respond and adapt to industry and market shifts, leading to a 20% increase in overall efficiency.
• Demonstrated strong leadership and management skills, driving continuous improvement and promoting a culture of excellence, resulting in a 10% growth in company performance metrics.