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Work Background
Morgan & Morgan, P.A.Case Manager
Jan. 2022 - Jan. 2023Jacksonville, FL • Evaluated treatment plans and medical care against recommended physician advice, insurance limitations and procedural costs.
• Managed caseload of 150 personal injury claims
• Conducted client interviews to collect case-specific data for settlement packages
• Provided detailed explanations to clients regarding their case progress
• Communicated with medical providers, and insurance adjusters to ensure positive client experience
Diversified Consultants, Inc.Consumer Resolution Coordinator
Jul. 2019 - Apr. 2020Jacksonville, Florida, United StatesUsing applicable laws in response to regulatory complaints
• Coordinating with clients about consumer’s disputes
• Reviewing and analyzing case files
• Insuring regulatory complaints are submitted timely
Farah & FarahPre-Suit Legal Assistant
Jul. 2018 - Jul. 2019Jacksonville, Florida, United States• Organize and Maintain Clients’ Files
• Creating dialogue with the client about injuries and treatments
• Support the supervising attorney in moving cases towards a positive result
• Following up with medical providers about ongoing treatments
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