Requests
18
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Network Power<100 people
Roles
✔️66%
IT
🧨66%
Consulting
🔥33%
Startup Founder
Geos
🇧🇷33%
Brazil
🇨🇦33%
Canada
Work Background
VymoSolutions Manager
Sep. 2022 - Jan. 2024- Build Account relationships by championing Customer Advocacy to increase our penetration in the Account & nurture overall Account Health
- Educate customers about the industry, technical and product knowledge through presentations
- Understand & shape customer requirements that maximize customer value using product configuration on the Vymo Platform.
- Accelerating Customer Adoption through use of implementation templates, defining & executing a tight delivery process
- Build consensus with the Engineering team on the customer deliverables.
- Maintain High NPS/CSAT score and ensure required follow-ups with related stakeholder
- Conduct Quarterly Business Reviews, Monthly Steerco with the client and Vymo leadership in attendance, to discuss key insights from analysis, winning behaviors of users and business impact and way forward
- Owning the Program management with the entire Vymo account team - Project Managers, Pre Sales, Account Executive, Support and Delivery teams to ensure that the open issues, bugs, custom requests raised by your clients are delivered within agreed TATs.
- Introduce new product features launched by Vymo on a periodic basis to your clients and generate awareness and interest amongst them to adopt these new features.
AI RudderPrincipal Solutions Consultant
May. 2022 - Sep. 2022- Present focused product demonstrations that illustrate how software addresses the critical business issues that a prospect faces
- Deliver proof-of-concept engagements that demonstrate business value and technical benefits as well as strong ROI
- Support sales team in term of product knowledge and technology to evoke confidence in proposed solutions during sales cycle
- Use in-depth product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations;
- Provide consultation to prospective users and/or product capability assessment and validation
- Has expert level knowledge of company products and services and may be tasked with introducing new products
ISMAYA GROUPProject Lead
Jul. 2020 - May. 2022Jakarta, IndonesiaAs Project Leader for IT Project implementation, report project status to CTO. My responsibilities are coordinating internal resources and external consultant, manage IT agreements and also review project evaluation assessment.
PT. Trees SolutionsInformation Technology Consultant
Mar. 2014 - Apr. 2020
STONE APPLE CONSULTING PTE. LTD.Oracle HCMS Technical
Aug. 2013 - Mar. 2014
PT. Sigma Cipta Caraka (Telkomsigma)Oracle HRMS Technical
Mar. 2008 - Mar. 2012
FujitsuTechnical Team Lead
Jan. 2007 - Mar. 2008
Jatis SolutionsOracle Technical Consultant
Jan. 2006 - Dec. 2006
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