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Work Background
Manager, IT – Supply Chain Planning Capabilities
Kraft HeinzManager, IT – Supply Chain Planning Capabilities
Dec. 2023Toronto, Ontario, Canada · Hybrid• Documents technical specifications • Tool configuration in the o9 platform as per the design • Help refine business requirements and features into feature or story level requirements • Build wire frames as needed to deliver the needed functionality • Drive designs that balance business efficiency, system performance, security and compliance. • Design, develop, and conduct test cases for unit tests, regression tests, and system integration tests. • Help lead the backlog grooming to keep a healthy list of items that are ready for development • Support Production related issues as part of a larger DevSecOps organization for the o9 Platform. • Actively participate in PI or Iteration Planning processes to determine the key objectives for the next planning period. • Support Program or Product Backlog by effectively supporting the preparation of features or user stories clearly gathering solution intent, known requirements, and acceptance criteria
Industry Consultant
o9 Solutions, Inc.Industry Consultant
Jan. 2022 - Jul. 2023Toronto, Ontario, Canada · Remote• Collaborated to conceptualize, refine, and orchestrate tailor-made solutions integrated within the O9 Solutions framework for Retail Demand Planning. • Conducted on-site and remote training, design, and consulting sessions. • Translated client requirements into detailed product solutions. • Ensured proper handling of product backlog and delivered wrap-up reports. • Achieved a 50% reduction on defects for all modules through cross-functional collaboration. • Delivered 100% of requirements for each target delivery Drop. • Applied tools such as O9 Solutions IBPL, Office 365, Clickup, Jira, Confluence.
CEO - Founder
The Marketeer CanadaCEO - Founder
Jan. 2021 - Dec. 2022Mississauga, Ontario, Canada · Remote• Engineered, developed, and launched client-specific eCommerce sites. • Established a dynamic digital marketing agency, specializing in content creation, funnels, automation, website design, and SEO. • Liaise with clients to develop and implement successful marketing strategies. • Devised crucial metrics and optimization strategies for enhanced performance.
Product Manager
Tier1 Financial SolutionsProduct Manager
Sep. 2018 - Apr. 2020Toronto, Canada Area• Established client relationships, gaining insights into business requirements and market. • Orchestrated product launches by integrating sales, marketing, and support. • Prioritized roadmaps for product goals and metrics, ensuring strategic alignment. • Authored comprehensive user stories and specifications to streamline processes. • Collaborated with cross-functional teams, driving product enhancements. • Optimized tools like Office 365, Jira, Snag It, Lucidchart, and Salesforce.
Product Manager Lead
TeradataProduct Manager Lead
Jan. 2017 - Aug. 2017Toronto, Canada Area• Boosted customer engagement by creating individualized solutions for specific needs. • Streamlined user personas through careful definition and refinement processes. • Directed 2 Product Managers, ensuring the delivery of high-quality outputs. • Engineered compelling sales collateral materials for new product releases. • Utilized a diverse technical scope including Aha!, MS Office Suite, MS Visio, Axure RP, JIRA, Teradata SQL Assistant, Snag It, and Lucidchart.
Product Manager
TeradataProduct Manager
Feb. 2009 - May. 2015Mississauga, Ontario● Utilized Scrum Agile methodology and user-centered design for project efficiency boost. ● Prepared engaging presentations to clearly communicate project progress and objectives. ● Enhanced product backlog management, prioritizing tasks for optimal productivity. ● Streamlined product iterations by leading cross-functional Scrum teams. ● Engineered compelling sales collateral materials for new product releases.
Sr. Business Analyst
TeradataSr. Business Analyst
Mar. 2005 - Jan. 2009Mississauga, Ontario● Led the development of comprehensive business requirements, documentation, and testing procedures for TDCM Release 3.3. ● Effectively managed end-to-end implementations, meticulously maintaining zero scope creep throughout the project lifecycle. ● Conducted on-site presentations and briefings for both business and IT stakeholders, skillfully showcasing process enhancements and introducing new features with clear and concise reports and presentations.
Senior Product Manager
NetSuiteSenior Product Manager
May. 2015 - Apr. 2016Waterloo, Ontario, Canada● Orchestrated product launches successfully by integrating sales, marketing, and support. ● Authored detailed requirements documents and efficiently managed product backlog. ● Established robust client relationships, gaining insights into business requirements and market. ● Prioritized roadmap for product goals and metrics, ensuring strategic alignment. ● Mobilized feedback collection and coached cross-functional teams effectively. ● Mastered tools like Office 365, Jira, Snag It, Lucidchart, and Salesforce.
Operations Manager
GiganteOperations Manager
Mar. 2002 - Mar. 2004Mexico City Area, MexicoTechnical Scope: MS Office Suite, Apollo Planogramming tool, SAP Retail Planned, organized, and controlled inventory levels at 65 retail locations across México and Guadalajara. Prepared reports and briefs for management committees; provided clear analysis and review of Key Process Indicators (KPI) and sales mix throughout supply chain. Key Achievements: ** Directed and advised personnel performing perpetual inventory tracking for all 65 locations. ** Developed and implemented strategies for days of supply control, IT development, automatic replenishment process and in-store warehouse control. ** Reduced Out of Stocks from average 15% to 4% per store.
Category Developer
DanoneCategory Developer
Mar. 1999 - Mar. 2002Mexico City Area, MexicoTechnical Scope: MS Office Suite, Apollo Planogramming tool Performed category management analysis for major retailers nationwide, and provided plan-o-gramming, and technical support for sales and IT development. Prepared reports and briefs for management committees; evaluated sales trends, product mix and customer positioning within dairy product market. Key Achievements: ** Negotiated, developed and implemented merchandising strategies with retailers, and partnered with Sales and Marketing teams to promote branding and grow market share. ** Successfully implemented layout changes for two major nationwide retail chains; contributed designs that reached 300 stores

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