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Work Background
Dr. Serkan Aygin Hair Transplant ClinicMedical Consultant
Istanbul, Istanbul, Türkiye
Dr Serkan Aygin ClinicPhysician Assistant and Regional Manager
Istanbul, Istanbul, TürkiyeIsrael and US Market Sales Manager
Patient Consulting
Postoperative Follow up
avmmall.comManaging Director
Istanbul, Istanbul, Türkiye
TurkcellCorporate Specialist
Istanbul, Istanbul, TürkiyeManaging over 150 portfolio accounts by their needs through comminication sector.
Supplying customer demands of products and lines. Such as smartphones and simcards.
Maintaining customer satisfaction by solving their problems immediately and effectively.
Creating projects through out their needs.
Increasing customer’s earning yield and carry their accounts to upper segment.
Visiting customers in daily basis and keeping records in data base.
Preparing sales report and presenting them to upper management weekly.
Giving customers the ability to compete with their opponents more effectively by using the most recent comminication technology tools.
Kontinent LtdSales Marketing Executive
Istanbul, Istanbul, TürkiyeReporting to CEO responsible for;
Maintaining the communication through sales channel
Web site maintenance and management
Preparation and budgeting of the media plan and executing the advertisement proccess
Planning and executing the marketing activities with the sales team
Communication of the campaings through the channel
Providing marketing support to sales channel
HPCustomer Relations Specialist
Istanbul, Istanbul, TürkiyeReporting to Customer Relations Manager responsible for;
Providing professional solutions to HP end-users, dealers and service providers originating from unresolved escalated case issues received via telephone and written correspondence.
Managing customer expectations and keeping everyone up to date. Qualifying and identifying a variety of customer problems, recording them on database.
Handling customer complaints related to products, services, sales and pre-sales which are provided by HP. Dealing their requests by HP processes.
Acting as a link between the end users of the products and upper management of HP. Resembling customer in HP.
Working in co-ordination between different departments.
Reporting the areas that need improvement from the point of the customer satisfaction.
Co-ordinating customer relations in case of a crisis according to politics defined by different departments.
VAKKO Textile, IstanbulJunior Expert
Istanbul, Istanbul, TürkiyeOrganizing all the export movements.
Helping out the trade process.
ATILIM LTD. (TEMSA), IstanbulMarketing Instructor
Istanbul, Istanbul, TürkiyeAnalyzing the potential market in detail.
Working on product portfolio and listing the customers.
ATILIM Shipping and Industrial ProducerCraftsperson
Istanbul, Istanbul, TürkiyeArchiving and translating all international business correspondences in English
Analysing the legislation of the countries which the firm has trade relations with.
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