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Network Power<100 people
Roles
✔️100%
IT
🧨33%
Consulting
Geos
🇧🇷66%
Brazil
🇮🇳33%
India
Work Background
InventaSenior Product Manager
Apr. 2024
FirstbaseSenior Product Manager
Dec. 2022 - Aug. 2023United States, New York• Responsible for monitoring retention metrics, with a primary focus on reducing churn and improving NPS.
• Conducted an in-depth NPS analysis to identify product improvement areas, resulting in a comprehensive report with timeline analysis and consolidation of initiatives to enhance the rate.
• Spearheaded the launch of a new self-help feature for Enterprise clients (non-U.S. residents) to streamline the submission of their forms (5472 and 1120) during Tax Season more efficiently.
• Collaborated with other Product Managers and company stakeholders for strategic alignment, demand coordination, and product metric alignment.
PierProduct Manager
Sep. 2021 - Dec. 2022São Paulo• Successfully led the launch of third-party damage coverage in auto insurance, overseeing the end-to-end product development process (from discovery to delivery).
• Post-launch, responsible for success tracking, analyzing conversion rates, and subsequently monitoring the product-market fit (PMF) of the coverage.
• Transitioning to the Satisfaction and Retention squad, specialized in reducing churn for both Auto and Smartphone coverage, and closely monitored daily product KPIs with a focus on user retention.
enjoeiProduct Manager
Nov. 2020 - Sep. 2021• Responsible for leading the evolution of features related to sellers on the platform.
• Integrated two new carriers to streamline the delivery process, creating tools to offer more cost-effective, efficient, and convenient delivery methods.
• Introduced the Pick-Up & Drop-Off concept for sellers and the possibility of generating QR codes for merchandise shipping, reducing sellers' dependence on label generation through physical printing.
IntelipostProduct Owner
Apr. 2019 - Nov. 2020São Paulo• Acting as the Product Owner for the frontend and backend teams of the Freight Quotation squad, responsible for features related to freight table uploads and quotation rules.
• Managing product improvement requests, prioritizing resources, defining roadmaps, and efficiently managing the backlog, bridging the gap between business needs and product development.
• Spearheaded the launch of a feature to assist shippers in updating their freight tables, ensuring greater agility in the process.
Bip Brasil - Business Integration PartnersBusiness Process Consultant
Oct. 2017 - Apr. 2019São Paulo Area, Brazil• Supported the process of consolidating the Online and Offline operations of a large Brazilian retailer. Responsible for the development of test scenarios, user training, and assisted operation. • Evaluation of the value proposition of sales channels for home gas distribution to identify unseen potential through new channels using Growth Hacking methodology.
KPMGSupply Chain Consultant
Mar. 2016 - Oct. 2017São Paulo Area, Brazil• Project monitoring for logistics and inventory diagnostics and process improvement. • Implemented the e-procurement tool, Coupa, for a client, conducting training for Coupa users in Mexico. • Expertise in the pharmaceutical, retail, telecommunications sectors, and the Food Service market in Brazil
Blue ConsultoriaConsultant
Nov. 2014 - May. 2015Strategic consulting focused on organizational change. Responsible for customer relationship management and strategic planning. Work specializing in process improvement and digital media management of the company.
wemeTrainee
Apr. 2014 - Nov. 2014Brand consulting and communication. Responsible for controlling accounts payable / accounts receivable and billing and for leading the process improvement project in the organization providing new processes mapped using the flowchart as a tool.
Tradeworks Logística e Comércio ExteriorTrainee
Jan. 2010 - Feb. 2010Campinas Area, BrazilSummer internship focused on personal/ professional development, passing through all the different areas of the company.
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