David O Dea

Software engineer & Founder @First Field Labs

🔥 Startup Founder✔️ ITBusiness Owner🧑‍🔬 EngineerSystem ArchitectBackend DeveloperFounderFrontend Developer✨ Business OwnerProduct ManagerProject ManagerWeb DeveloperComputer engineer

With over 12 years of work experience in software engineering and web development, I founded Chekit. This start-up company aims to provide innovative solutions for today's software and ops engineers. I launched Chekit in January 2024 after working as the head of software engineering at OctopusCX, a cloud-based customer experience platform that SharpenCX acquired in April 2023. At Octopus CX, I led a team of developers and engineers to build and maintain the platform's features. I also contributed to integrating OctopusCX with SharpenCX's products and services, ensuring a smooth and seamless transition for the clients and users. I am passionate about creating and delivering solutions that enhance the developer experience. I value innovation, collaboration, and customer satisfaction and strive to bring diverse perspectives and experiences to the team. I am excited to share my skills and expertise with the professional community and to learn from other experts and leaders in the field.

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Work Background

chekitFounder

Oct. 2023Galway, County Galway, Ireland

Octopus CX - By WEBTEXTHead of Software Engineering (Webtext was acquired by SharpenCX in April 2023.)

Nov. 2020 - Sep. 2023Galway Metropolitan AreaLed a team of engineers in developing a product platform that achieved consistent annual revenue growth and customer retention over five years. Designed and deployed a cloud-based architecture, achieving high availability and enhancing product scalability and reliability. Streamlined product development by implementing an agile process and a CI/CD pipeline, reducing cycle time from weeks to 2 to 3 days. Managed the product roadmap and timelines, ensuring timely and budget-compliant project completions. Improved code quality and maintainability through a rigorous system of code reviews and refactoring, dramatically reducing technical support tickets. Mentored and enhanced the skills of junior engineers, boosting their technical proficiency by 20%. Co-led due diligence with the CTO, culminating in the company's successful acquisition. Progressed from software engineer to head of software engineering, demonstrating significant growth and leadership development as the company expanded.

Octopus CX - By WEBTEXTSoftware Engineering Lead/Manager

Feb. 2020 - Nov. 2020Galway, County Galway, Ireland

Octopus CX - By WEBTEXTSoftware Engineer

Mar. 2019 - Feb. 2020County Galway, Ireland

Self-employedWeb Developer

Sep. 2012 - Mar. 2019IrelandEngaged directly with clients to identify and fulfil their software development needs, tailoring solutions to drive their business goals. Managed the complete lifecycle of web development projects, from initial design through development, deployment, and support. Prepared detailed client proposals and requirements documents, ensuring clarity of scope and expectations, leading to successful project outcomes. Oversaw all phases of development, demonstrating full ownership and strategic insight to optimize product functionality and user experience.

AppleTechnical Advisor

May. 2015 - Oct. 2015Provided exceptional customer support at one of the world's leading technology firms, consistently meeting and exceeding rigorous performance metrics. Thrived in a fast-paced, detail-oriented environment, maintaining high service standards and customer satisfaction under pressure. Adapted to rapidly changing technologies and procedures to deliver knowledgeable support, contributing to a team renowned for its excellence in customer service.