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Work Background
ConfidentialProject Head
Jan. 2022Dubai, United Arab Emirates• Led and managed entire project as overall in-charge, ensuring successful completion on time and within budget.
• Oversaw implementation of Web App & Mobile App ensuring high-quality development and user experience.
• Provided expert healthcare consultancy to clients, offering valuable insights and recommendations for optimizing their operations and services.
• Monitored project spending and compiled budgets to develop business use cases.
• Led technical delivery teams with in-depth understanding of processes and techniques to deliver high-quality solutions.
• Identified and managed budget, timescale, and scope changes, recommending actions and improvements to meet project goals.
• Improved employee productivity and organizational effectiveness by reviewing processes to ensure optimal HR service delivery.
• Maintained compliance with all local, county, and national laws, as well as established organizational standards.
• Monitored in-house HR trends to assess company performance against KPIs.
• Directed operations for accounts, reconciliations, and payroll.
• Input current metrics into tracking documents and spreadsheets and prepared reports.
• Conducted individual appraisals, set KPI targets, and devised professional development plans to improve staff performance.
• Scheduled staff and delegated assignments to adequately cover operational and project requirements.
Born to Win Research Foundation Trust Project Head
Aug. 2020 - Dec. 2020Tamil Nadu, IndiaBorn To Win – A Social Enterprise which strives to eradicate social challenges. It is a registered NGO dedicated to uniting and motivating people to be a force for positive change in the world. Responsibilities: To identify harshly affected communities and zones in need of immediate support To oversee and manage the supply and distribution of essentials commodities including food and provisions, female hygiene products and pet food for animals struggling on the streets and rehabilitation centers Closely managing and monitoring the fund flow and donations to ensure accountability. Placed and distributed food and essentials for more than 1000 people, 5000 sanitary napkins for women in need and over a ton of pet food for our four legged friends on a daily basis
dnataTravel Consultant
Nov. 2017 - Mar. 2020Dubai, United Arab EmiratesDNATA Travel is the biggest provider of travel services and products for retail and business customers for the Middle Eastern market. The company is based in Dubai. It is a business segment of dnata and a part of The Emirates Group. Responsibilities: Processing all travel related activities in DNATA outlets To suggest suitable and superlative travel options To educate travelers on necessary travel information and with travel material such as guides, maps and event programs Meet profit and sales targets Maintain customer, statistical and financial records Handling conflict, complaints, cancellations and refunds Key Account Management Conducts research on destinations and industry trends
Emirates Advanced InvestmentsTravel Consultant
Feb. 2010 - Jun. 2018Abu Dhabi, United Arab EmiratesA travel management company established in 2007 with Emirates Advanced Investment Group (EAIG) as the controlling partner. Elite International Travel Center is an IATA accredited company which provides comprehensive international travel service to corporate and government institutions. It is equipped with cutting edge reservations systems, automated ticketing, itinerary planning on air and ground arrangements worldwide. Responsibilities: Processing all travel related services for EAIG To ensure safe and efficient travel operations in accordance with organizational policies and guidelines Developing and recommending strategic travel policies and programs to the HR Department To serve as a general resource and point of contact for travel related issues and assist employees with their concerns Research, negotiate, and secure corporate agreements with airlines, hotels, car rental companies, training facilities etc To review travel services contracts and recommend necessary changes to legal department before contract approval Monitors and facilitates the use of company travel credit cards, frequent flyer programs, other rewards and loyalty programs. Primary contact and executive for VIP & CIP Travel including Group Chairman, CEO, directors and other senior executives Processing training & event registrations Conference booking and handling corporate events
C World Holidays India Pvt LtdTeam Leader
Nov. 2008 - Oct. 2009Kochi, Kerala, IndiaC World Holidays is a boutique holiday management company based in Kerala, India. They provide comprehensive travel solutions for individuals and groups to worldwide destinations. It is a one stop holiday solution provider for leisure travel worldwide. Responsibilities: To oversee day to day operation and performance To sell travel products and tour packages Managing budgets and meeting targets Deliver and exceed branch performance and productivity To update new strategy and advise on future trends To manage the recruitment, selection and retention of staff
Falcon Travels Holidays Supervisor
Aug. 2006 - Jan. 2008Doha, QatarFalcon Travel in representing Radius Travel in Doha, State of Qatar. Responsibilities: Leads and directs the creation, marketing, sales, operations and continuous development of holidays products Leads, directs, supports and monitors the performance of holidays associated staff Ensures revenue and profit targets are achieved Identifies new destinations for holidays services Conducts field trips to evaluate DMCs and suppliers
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