World Experience Company, under the leadership of Thomas Herduin as Luxury Travel Designer, specializes in creating unique, high-end travel experiences for discerning clientele. Thomas's role involves tailoring bespoke travel itineraries that cater to the specific tastes and preferences of our clients, ensuring they enjoy unparalleled luxury and exclusivity. His expertise lies in identifying hidden gems and off-the-beaten-path destinations, providing clients with truly unique and personalized experiences. Under Thomas's guidance, World Experience Company continues to set the bar in the luxury travel sector, delivering exceptional service and unforgettable experiences.More...
Carlota Montserrat
Customer success manager@Tripadvisor
Verified
Executive Summary:
As the Customer Success Manager at Tripadvisor, Carlota Montserrat is responsible for ensuring customer satisfaction and loyalty by providing exceptional support and solutions. She oversees the customer success team, manages customer relationships, and strategizes on customer retention and growth initiatives. Her role also includes gathering customer feedback to provide to the product development team and improve the overall customer experience. Carlota's expertise in customer service and her understanding of the travel industry significantly contribute to Tripadvisor's reputation as a reliable and user-friendly platform for travel-related services. She plays a crucial role in driving customer engagement and maintaining the company's competitive edge in the market.More...