With over 11 years of progressive experience in the Telecommunications and ICT industry, I specialize in driving successful, end to end, customer experience, sales enablement and service delivery initiatives and projects, organisational process improvement and service management governance and practices. I have worked across multiple business units in leadership roles covering SMB, Corporate, Enterprise and Wholesale & International. This has given me valuable insight into organisational, telecommunications and asset management operations within a fast-paced, acquisition focused environment.
My prior role as Head of Customer Experience & Relations for Wholesale & International involved maintaining and enhancing, key customer relationships and service management for the Vocus OTT, Hyperscaler and Wholesale customer base, whilst building and leading the Wholesale Customer Care Teams onshore and offshore operations. My experience has led me to be deeply committed to delivering exceptional client experiences that drive both business and network growth and partnership. My passion lies in championing customer-focused values and creating sustainable improvements that align with organizational goals.
Currently undertaking PRINCE 2 and ITIL certifications.More...
Alex Grant
Advocacy & Outreach Specialist
Verified
National Outreach Director with over 17 years of experience in strategic outreach and coalition-building across governmental, political, and non-profit sectors. Proven leader in driving impactful initiatives that unite diverse stakeholders, fostering collaboration among conservatives, moderates, and progressives. A seasoned public speaker, I have moderated events with Members of Congress, participated as a panelist, and engaged with media to effectively communicate critical issues. Successfully pioneered technology-driven initiatives that increased stakeholder engagement by 95%, demonstrating a commitment to innovative solutions in support of democratic values.More...
Jake Simeon
Unit Head / Sales Manager@Manulife Philippines
Verified
Remote Virtual Assistant with 10+ years of experience in customer support, sales operations, and the life insurance industry. I handle email/chat support, CRM updates, data entry, lead generation, follow-ups, scheduling, and client coordination with strong attention to detail. Comfortable with high-volume tasks, structured remote work, and accurate documentation. Tools: HubSpot/Zoho/Salesforce, Google Workspace, MS Office, Slack/Zoom, Trello/Calendly, LinkedIn outreach. AI-enabled productivity using ChatGPT, Gemini, Copilot, and Claude.More...
Graham Wheeler
Director of Marketing@United Football League
Verified
Graham Wheeler is a senior marketing leader with a proven track record of driving growth, brand engagement, and revenue across sports, entertainment, and travel. Currently the Director of Marketing for the DC Defenders, he has delivered a 93% YoY increase in ticket scans, 33% revenue growth, and a 500% jump in social engagement through integrated brand and media strategies. Previously, at the Washington Nationals, he led digital initiatives that grew subscribers by 200%+ during the World Series run, rebuilt nationals.com to outperform industry CTR benchmarks by 16%, and launched MLB’s first BetMGM partnership. His experience also spans managing a $1.3M digital budget at WorldStrides, driving a 70% lift in organic traffic through SEO strategy, and building high-performing teams that connect storytelling with measurable results. Across every role, Graham has blended data, creativity, and cultural insight to scale growth engines and strengthen brand impact.More...
Alice Adriaanse
Managing Director@ANA Governance Advisory
Verified
I have extensive experience working in compliance, risk, assurance, business continuity and regulatory roles across numerous industries for the last 15 years in both government and private sectors. I have built comprehensive and commercially viable compliance, risk and business continuity frameworks from the ground up and have led projects to progress governance maturity. I am also proficient in working with a wide range of stakeholders to do so.More...
Kate Tingley
Fractional Head of Marketing & Sales Development | Expert in Lead Generation, ABM, & GTM Strategy for Healthcare & B2B
Verified
With 20+ years in B2B sales and marketing—and over a decade in healthcare—I help companies drive real growth through strategic execution. As a former Senior Director, I now work as a fractional head of marketing or campaign expert to fill leadership gaps, launch initiatives, and boost lead gen.
Expertise includes ABM, digital strategy, CRM optimization (HubSpot, Salesforce, Pardot), GTM messaging, and content execution.
Notable win: Led a digital transformation for a healthcare revenue cycle company, exceeding lead gen by 200% and sales goals by 160%.More...
Laura Curtis
Consultant
Verified
I have successfully led multiple projects in various industries, providing effective solutions and strategies that increased efficiency and profitability. I have a track record of improving business operations, implementing cost-saving measures, and enhancing customer satisfaction. My expertise in data analysis and market research has been instrumental in making informed business decisions. I have also been recognized for my exceptional problem-solving skills and ability to mentor and develop team members.More...
Tiff Thompson
Recruiter and Talent Acquisitions@Seed2Sapling
Verified
Process- and data-oriented talent acquisition and retention professional. Unusually enthusiastic about people and connections.More...