Years of experience: 17

Sales ManagerBusiness Development ManagerSales & BizDevCustomer ServiceFinanceFinancial Planner

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Jake's Career Path
Sales and Customer Support Manager (Remote)Jul. 2023 -
Present
ResumebleSales and Customer Support Manager (Remote)
United States• Manage day-to-day sales and customer support via live chat, email, and phone while maintaining a consultative client experience. • Handle inbound and outbound calls/messages to qualify needs, confirm requirements, set expectations, and drive upgrades, upsells, and resells. • Perform high-accuracy CRM updates and data entry: log conversations, update client details, track order status, do...
Unit Head / Financial AdvisorJan. 2017 -
Present
Manulife PhilippinesUnit Head / Financial Advisor
Philippines, Pasig City • Recruit and lead insurance sales teams; coach agents to achieve individual and group sales goals. • Conduct one-on-one coaching, performance reviews, and training to improve productivity and results. • Earn recognition including Million Dollar Round Table (Top 6% Financial Professionals Globally) and Recruiter of the Year (Territory Level). • Recruited and on boarded 23 insurance agents i...
Sales and Lead Generation Team (Remote)Feb. 2014 -
Dec. 2016
VirtruSales and Lead Generation Team (Remote)
PhilippinesLed B2B outreach and managed the sales cycle from prospecting to closing.